Busser at Arcadia Tavern

Square One Concepts • Phoenix, AZ, US

30+ days ago

Job type

Full-time

Job description

Job Description

Description : Job Summary :

As a Busser, you will play a crucial role in ensuring our guests' satisfaction by maintaining cleanliness and efficiency in our restaurants. If you have a passion for providing exceptional customer service and thrive in a fast-paced environment, we invite you to apply.

Duties / Responsibilities :

Table Maintenance : Clearing and resetting tables promptly and efficiently to provide a clean and welcoming dining area for our guests.
Dishwashing : Assisting in dishwashing duties, including sorting, stacking, and ensuring clean dishes, glassware, and utensils are readily available for use.
Cleaning and Sanitization : Maintaining a clean and organized work area, including floors, counters, and equipment. Regularly sanitizing surfaces to meet health and safety standards.
Assistance to Servers : Collaborating with the serving staff to deliver exceptional service by providing support as needed, such as refilling beverages and delivering food orders.
Teamwork : Cooperating with team members to create a positive work environment and ensure smooth operations. Communicating effectively with colleagues and supervisors to fulfill guest needs.
Guest Interaction : Offering friendly and attentive service to guests, responding to inquiries, and assisting with any special requests they may have.
Knowledge of Menu : Developing a good understanding of the menu items and ingredients to provide accurate information and make appropriate recommendations to guests.
Stocking : Assisting in stocking supplies, such as napkins, condiments, and utensils, to ensure availability during service hours.
Support for Other Roles : Assisting other team members, including servers and hosts, when necessary to ensure a seamless dining experience for guests.
Adherence to Policies and Procedures : Following company policies, procedures, and health and safety regulations at all times to maintain a safe and efficient work environment.
Performs other related duties as assigned.

Requirements :

Required Skills / Abilities :

Customer Service Skills : Strong interpersonal skills and a passion for providing excellent customer service. Ability to interact with guests in a friendly and professional manner.

Attention to Detail : Keen eye for cleanliness and the ability to maintain high standards of cleanliness and organization in a fast-paced environment.

Team Player : Demonstrated ability to work effectively in a team setting, assisting and supporting colleagues as needed.

Adaptability : Willingness to work flexible hours, including evenings, weekends, and holidays, to meet the needs of the business.

Communication Skills : Excellent verbal communication skills to interact with guests and team members effectively.

Must be able to work flexible hours, including evening, weekends, and holidays.

Must have a valid Food Handlers Certification

Ability to learn cash register software used by bar or restaurant POS – Aloha, Hot Schedule, Paylocity

Education and Experience :

Must be at least sixteen years old.

Previous Experience : Prior experience as a Busser or in a similar role within the hospitality industry is preferred but not required. We are willing to train motivated individuals.

Physical Requirements :

Capable of standing for extended periods, lifting and carrying trays, and performing tasks that involve bending, stooping, and reaching.

Must be able to lift at least 15 pounds.

Benefits & Perks :

Accrual up to 40 hours of PTO

Dining Discounts – 50% off your meal at any Cold Beers & Cheeseburgers and 25% off your meal at any Bourbon & Bones

Corporate Shoe Program through Shoes for Crews and Skechers

Competitive Pay

Flexible Scheduling

401(k)

Full – Time employees are eligible for the following additional benefits :

Medical & Prescription

Dental & Vision

Health Saving Account (HSA)

Wellness Program

Discount Pet Care Plan

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Busser • Phoenix, AZ, US