Facilities Manager

This job is with JLL, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people

and empowering them to

thrive, grow meaningful careers and to find a place where they belong.

Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The Facility Manager will support JLL's Integrated Facility Management (IFM) group on an account-based team. This position will have leadership responsibility for the operation team's that are responsible for the management of our Client's facilities. The Facility Manager will serve as the lead for the management and resolution of Client escalations within the regional facilities that their team is responsible for.

This individual will be asked to ensure the quality delivery of Facility Management Operations while supporting the other JLL service line functions on the account.

This individual will ensure all contract deliverables are met or exceeded, including operational up time, cost savings initiatives, energy consumption reduction initiatives, and service improvements and introduction of best practices and innovations.

Facilities Management

Provide leadership and direction for the efficient operations and maintenance of the critical systems, building and support plant operations, and corporate office environments.

Analyze trends and utilize data to anticipate and proactively address issues in the client environment.

Demonstrated success directly interfacing with client senior management, vendors, and throughout all levels of the organization.

Effectively utilizes data and analytics in the communication of solutions and decision making.

Conduct planned inspections to check the level of services provided. These inspections should serve as an assurance of quality on the perception of service as indicated by the surveys received from the users. ​​

Supervision of JLL Engineering personnel

Vendor Management

Closely monitor work requests communicated by JLL, the client and vendors.

Continuously raise the bar in vendor quality and service while reducing overall costs.

Hold vendors accountable for delivering high quality service per contract scope of work. Partner with vendors to continuously improve service quality and resolve / troubleshoot service issues.

Client Service / Satisfaction

Develop and maintain positive client relationship.

Conflict resolution and solution analysis.

Genuine service-oriented individual that is focused on the customer experience and able to provide continued monitoring of established quality

Resolve internal quality issues and customer complaints concerning product and or service dissatisfaction.

Manage routine touchpoints with regional client teams to proactively engage on and resolve issues.

Compliance

Provides contract compliance management and quality control.

Responsible for assisting with JLL Engineering compliance program.

Familiarization with applicable codes, comply with specifications, and ensure standards are met within the scope of company policies and procedures, and in compliance with all federal and state regulations.

Budgeting / Reporting

Financial acumen to manage budgets for projects and operations.

Preparation of detailed scopes of work and costs for operations projects.

Preparation of regular and ad-hoc reports.

Preferred Qualifications

Education / training, Bachelor's Degree in a related area or equivalent combination of education and experience.

Minimum 5-10 Years of relevant experience.

Proven experience managing a team.

Strong technical knowledge of building systems

Ability to multi-task and effectively organize responsibilities to achieve goals and objectives.

Self-motivated and ability to work independently.

Location :

On-site - Atlanta, GA

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements.

We're interested in getting to know you and what you bring to the table!

Location :

On-site -Atlanta, GA If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements.

We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth :

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include :

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Early access to earned wages through Daily Pay

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and / or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page >

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Accepting applications on an ongoing basis until candidate identified.

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