Director of Client Services

Overview

Scion Staffing has been engaged to conduct an immediate search for an experienced

Director of Client Services

for our client, a global team of cloud experts specializing in helping organizations optimize their cloud experiences. This full-time, remote role, requiring periodic client meetings, is based in the San Francisco Bay Area and available for immediate hire.

Responsibilities

Lead delivery for complex, enterprise consulting engagements from kickoff through execution and long-term account growth.

Serve as the primary client partner, building trusted relationships with VP- and C-level stakeholders.

Proactively remove roadblocks, manage risks, and ensure delivery stays on track with agreed outcomes.

Safeguard $15–20M in existing revenue by driving strong client retention and long-term partnership success.

Develop and implement account strategies and growth plans that align client objectives and company priorities.

Drive account expansion through excellence in delivery, identifying opportunities, nurturing relationships, and securing follow-on work.

Navigate client organizations to build new connections and uncover areas for partnership growth.

Coach and support delivery teams, fostering alignment, capability-building, and long-term success.

Oversee account operations, including contracts (SOWs), forecasting, procurement, invoicing, and staffing.

Bridge the gap between technical delivery teams and business stakeholders, translating strategy into measurable outcomes.

Qualifications

10 to 15 years of experience in consulting or professional services, with a track record of leading delivery in complex enterprise environments.

Proven success owning the outcomes of large-scale, multi-faceted programs, including navigating challenges when plans shift.

Demonstrated ability to grow accounts through delivery excellence, not pre-sales.

Thrives in fast-paced, lean environments, adaptable to wearing multiple hats and solving problems with agility.

Credible and effective in engaging both executive stakeholders and technical teams, ensuring alignment and shared outcomes.

Skilled at managing account financials, delivery teams, and internal operations, with the ability to set boundaries while maintaining strong relationships.

A hands-on leader who rolls up their sleeves and leads by example.

Preferred experience

Background in enterprise transformation or digital delivery.

Exposure to FinOps or cloud cost optimization.

Experience working in a high-growth or boutique consulting firm.

Compensation & Benefits

This is a dynamic, full-time leadership opportunity offering a competitive base salary of $250,000–$300,000 DOE, along with a 5% revenue incentive tied to the business you generate. Relocation assistance is offered. The role is designed with flexibility in mind, featuring a remote-first work environment within a high-trust, high-autonomy culture. You’ll have the opportunity to collaborate with a globally distributed, top-tier team, contributing to meaningful growth while enjoying the freedom to lead with impact.

How to apply

For immediate consideration, please provide your resume and cover letter, sharing more about your experience and interest in this role via : https : / / scionstaffing.com / job / 13474

About our firm

Scion Staffing, Inc. is a national, award-winning staffing firm! Since 2006, we have had the pleasure of successfully placing thousands of talented professionals with amazing career opportunities. Through our innovative team building and recruiting solutions, we bridge the gap in executive leadership searches, direct hire recruiting, interim leadership placement, and temporary professional staffing. Our track record and recruitment process have made us one of the top recruitment firms in the nation.

We are proud to be part of the Forbes lists of the Best Recruitment Firms and the Best Executive Search Firms in America. Additionally, Scion has been recognized as a ClearlyRated Best of Staffing firm as well as a top recruitment firm by The Business Times. Additional information about our firm can also be found online. Scion Staffing, Inc. is an equal opportunity employer and service provider and does not discriminate based on race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and the candidates we represent.

For opportunities located in a region that has enacted fair chance, arrest, or conviction-based employment ordinances, Scion Staffing proactively follows the enacted guidance and considers for employment all qualified applications with arrest and conviction records. We engage in socially conscious business practices and believe that diverse, equitable, inclusive, and non-biased talent and recruitment processes are foundational to the success of Scion as well as every client organization with whom we partner.

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