Principal Product Manager | Agent Foundry

As Principal Agent Foundry Product Manager at Epicor, you will lead the strategic direction and execution of AI-powered agents that solve customers' most complex challenges. You will work closely with customers-both on-site and virtually-to validate high-impact use cases and bring innovative agentic solutions to market. You will be responsible for shaping our long-term roadmap across LLMs, retrieval-augmented generation (RAG), and AI user experience. We are seeking applicants with a visionary mindset, deep technical acumen in AI, and a passion for customer-centered product innovation.

What you will be doing :

Define and drive the strategic roadmap for AI agents, ensuring alignment with customer needs and emerging technology trends

Lead cross-functional teams to validate use cases, prototype solutions, and deliver high-impact AI products

Manage the full lifecycle of AI product portfolios-from ideation through launch and iterative improvement

Prioritize enhancements and customer requests to maximize product ROI and market differentiation

Evaluate pricing strategies using customer value and ROI analysis to support scalable growth

Partner with Product Marketing to develop go-to-market strategies, including beta programs, sales enablement, and reference materials

Facilitate customer advisory meetings to gather insights and validate product direction

What you will likely bring :

10+ years' experience in product management with a strong track record in launching and scaling technology products

2+ years' experience in AI, machine learning, or related fields

Proven expertise in customer discovery, strategic road mapping, and lifecycle management

Advanced knowledge of AI / ML frameworks, algorithms, and technologies

Strong analytical and financial skills, including experience with ROI modeling and pricing strategy

Excellent leadership and communication skills across cross-functional teams

Familiarity with Agile methodologies and the software development lifecycle

What could set you apart :

Experience with SaaS and cloud platforms (AWS, Azure, GCP)

Hands-on experience with generative AI tooling, including prompt engineering, RAG, and evals

Familiarity with ERP systems and enterprise software environments

Exposure to data engineering concepts and ML frameworks like TensorFlow, PyTorch, or scikit-learn

Basic proficiency in programming languages such as Python or C#

#LI-MB2 #LI-HYBRID

About Epicor

At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.

We're Proactive, Proud, Partners .

Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses-the hardworking companies who make, move, and sell the things the world needs.

Competitive Pay & Benefits

Health and Wellness : Comprehensive health and wellness benefits designed to support your overall well-being.

Internal Mobility : Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.

Career Development : Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.

Inclusive Workplace : Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.

Work-Life Balance : Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.

Global Mobility : Comprehensive support for international relocations and permanent residency processes.

Equal Opportunities and Accommodations Statement

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you- that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless.

We are an equal-opportunity employer.

Range :

Minimum : $80,000 USD Maximum : $220,000 USD

The salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position.

Recruiter : Matthew Brady