Quality & Compliance Leader (Franchise Business Consultant)

Position Summary

Job Summary

The primary responsibility of this role is to provide our franchise owners with operational and salesbuilding support that will have a direct impact on the profitability of their business. You will work with franchisees to build sales, improve operations, increase check counts and implement brand initiatives. You are responsible for enforcing brand standards at all time.

Responsibilities include but are not limited to the following:

• Support brand excellence by leading, coaching and training franchisees in all aspects of business
• Protect integrity of the brand by teaching and measuring performance in areas including but not limited to product quality, customer service, cleanliness and profitability
• Commit to brand success by being a strong business coach in all areas of sales, profitability and brand standards
• Monitor and ensure accountability for all aspects of store operations
• Enforce brand compliance in all standard operating procedures
• Build sales and profits through operational standards and compliance
• Communicate, train and encourage sales building activities
• Train and support technological and culinary rollouts
• Remain actively involved in any location that is inconsistent with the company vision or expectations
• Meet or exceed company sales and profit expectations at district and store level while maintaining standards in all areas
• Meet or exceed monthly Key Performance Indicator (KPI) metrics all levels
• Drive profitability at district and unit levels through direct management of strategic initiatives
• Utilize and respond to Home Office support team and resources to drive results throughout the day
• Ensure operational standards are followed in each location
• Interpret sales and P&L data to develop monthly/weekly/daily/per shift plans with the Owner Operator to achieve sales and check count goals