Talent.com
Collections Specialist

Collections Specialist

Pye-Barker Fire & SafetyLong Key, FL, US
4 days ago
Job type
  • Full-time
Job description

Collector

Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company.

The Collector is responsible for collections of outstanding accounts receivable and all other aspects of collections resulting in a reduction of delinquency for assigned regions while working in partnership with branch management and collectors to achieve maximum results.

Essential Duties & Responsibilities :

  • Manage AR Aging report for locations and subsidiaries assigned, as well as escalated accounts / invoices from branches that need a higher level of collection. This effort will be through direct calls and emails with customers.
  • Prepare FDL letters and request attorney FDLs as needed and recommend accounts for third-party collection and / or write-off.
  • Communicate with Collections Manager about status of past due accounts or situations where additional leverage is needed to obtain the desired outcome of collection efforts.
  • Monitor and resolve financial discrepancies.
  • Maintain notes on accounts to reflect collection efforts.
  • Work returned statements as needed to collect outstanding debt, obtain updated contact information, and update ERP systems with current information.
  • Ensures the security and privacy of customer information and files.
  • Performs other related duties as assigned.

Education / Qualification :

  • High school diploma or equivalent, bachelors or associates degree preferred, but not required
  • At least two years of experience in collection and credit work.
  • Excellent verbal and written communication skills.
  • Proficient in Microsoft Office Suite or related software.
  • Microsoft Navigator and / or Profit Zoom a plus.
  • Ability to work with a team and independently, in a fast-paced environment.
  • Basic understanding of statistics and data analysis.
  • Basic understanding of applicable state and federal collection laws including the Fair Debt Collection Practices Act and the Fair Credit Reporting Act.

    • Other Duties :

  • Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.
  • Performs other duties as assigned.

    • Physical Requirements :

  • Prolonged periods sitting at a desk and working on a computer.

    • Benefits and Perks :

  • Excellent pay
  • Medical, dental, vision
  • Company paid life insurance
  • Company paid short-term disability
  • 401K with employer match
  • Paid vacation and company holidays
  • Training and Career Development
  • Company vehicle (if job applicable)
  • Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees

    • Pye-Barker Fire and Safety is an Equal Opportunity Employer

    Create a job alert for this search

    Collection Specialist • Long Key, FL, US