Samsung Business Analyst

Business Analyst

2020 Companies, in partnership with Samsung Electronics America, seeks an experienced Business Analyst to join the team. This role will be based in our Englewood Cliffs, NJ office, and on-site presence is required.

Applicants must be authorized to work in the United States full-time without current or future visa sponsorship.

Location : Englewood Cliffs, NJ (On-site required)

Required Certifications & Skills :

• Bilingual in English and Korean
• Able to travel abroad for business needs

We are seeking a highly organized and bilingual Business Analyst to oversee multifaceted initiatives, focusing on performance management, cost control, and operational efficiency. This role suits a detail-oriented professional with experience in business process outsourcing (BPO), customer service, or contact center operations. The successful candidate will be responsible for data integration, generating detailed reports, managing stakeholder relationships, and supporting various project functions, including invoice process monitoring and compliance tracking.

You will collaborate across departments to ensure seamless task execution, proactively manage risk, and uphold project standards. Strong communication skills in English and Korean are essential, as is the ability to travel internationally for business needs. The ideal candidate is analytical, adaptable, and thrives in dynamic, fast-paced environments, firmly committed to continuous improvement and excellence.

What's in it for you?

Job Description :

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What You Can Expect From 2020 Companies :

We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.

2020's Commitment :

We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.