Fidelity Investments is hiring : User Experience Designer in Boston

Overview Job Description There are currently multiple open positions at the User Experience Designer level. The Role Fidelity Investments is looking for a User Experience Designer who is passionate about their craft and making investing approachable for all audiences. We are redefining the financial services industry by putting the customer first. It’s a fast-paced environment where decisions are data-focused, collaborative, and iterative. The organization deeply values design.

Expertise and Skills 2-5 years of UX or related experience is preferred

Experience working on agile teams delivering value in digital products preferred

An array of design skills, which might include information architecture, prototyping, and familiarity with Design Thinking

Ability to design applications including responsive web and native mobile

Effective communication with business and technology partners

Familiarity with the value of design systems

Distilling qualitative and quantitative feedback to unearth recurring themes and promote data-driven design decisions

An unwavering curiosity to ask why

Design brings you happiness

Contribute to the culture of the UXD group

A digital portfolio is required

A degree or certificate in a related field such as interactive design, architecture, industrial design, graphic design, or human factors is preferred

Responsibilities Manage the definition of the design work and deliver business outcomes across multiple product teams, with some guidance and coaching

Have an opportunity to work with accomplished, experienced designers across Fidelity and build your skillset as you go

Partner with user research to understand customer problems to tackle

Partner with the product owner to help inform product strategy

Work across the organization to drive consistent customer experiences

Contribute to the culture of the Digital Workplace Experience Chapter Area (user research & UXD)

The Team This role supports Fidelity Brokerage, a group that helps a wide array of customers with services like wealth management, retirement planning, brokerage services, workplace plan administration, college savings, and financial planning and engagement programs. This role also supports Fidelity’s User Experience Design team, a group that delivers simple and accessible digital experiences to its customers.

Certifications Category : Information Technology

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and / or associating with individuals with certain Criminal Histories.

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