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Business Development Representative Service (57975)
Business Development Representative Service (57975)Parks Automotive Group • Huntersville, NC, US
No longer accepting applications
Business Development Representative Service (57975)

Business Development Representative Service (57975)

Parks Automotive Group • Huntersville, NC, US
15 hours ago
Job type
  • Full-time
Job description

Business Development Representative Service (57975)

Join to apply for the Business Development Representative Service (57975) role at Parks Automotive Group

Responsibilities

  • Engaging in all training directed by the BDC Manager
  • Follow the BDC scripts and guidelines on all inbound and outbound calls
  • Ensuring that all calls presented are answered promptly and professional
  • Developing proficiency with all features of the BDC CRM Software and associated products
  • Ensuring that all information entered into BDC systems is consistent and accurate
  • Maintaining knowledge of coupons, direct mail pieces, all sales advertising, and inventory throughout the company and its OEMs
  • Maintain current knowledge of schedules of personnel throughout the dealerships
  • Maintain a thorough understanding and adherence to dealership and BDC department policies and procedures
  • Endeavor to meet and exceed hourly, daily, weekly, and monthly individual goals as communicated by the BDC Manager
  • Ensure that all outbound calls (No Shows, Confirmations, Show appointment follow up, and Task list calls) are made in a timely and effective manner
  • Consistently meet the daily guidelines set for a number of set appointments, appointment shows, and outbound calls
  • Maintain the essential communication link between the client and the dealership
  • Ensure that all communications to and from the client and to and from the sales department are passed on effectively and quickly

Job Qualifications

  • Proficient in Microsoft Office and Google Docs
  • Dealership and call center experience preferred
  • Willing to engage in ongoing training
  • Ability to read and comprehend instructions and information
  • Skilled at building positive relationships over the phone or via email
  • Professional personal appearance
  • Excellent communication skills
  • Must possess strong organizational skills, time management skills, and the ability to multitask
  • Demonstrates the ability to interact effectively with dealer personnel at all levels
  • Maintains a professional code of conduct at all times
  • Perform other duties as assigned
  • Seniority level

  • Entry level
  • Employment type

  • Full-time
  • Job function

  • Sales and Business Development
  • Industries

  • Motor Vehicle Manufacturing
  • J-18808-Ljbffr

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