Executive Director, Digital Learning Innovations

Job Title : Executive Director, Digital Learning Innovations

Location : Kennesaw, Georgia

Regular / Temporary : Regular

Full / Part Time : Full-Time

Job ID : 291801

About Us

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 47,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia . We are searching for talented people to join Kennesaw State University in our vision . Come Take Flight at KSU!

Location

Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

Job Summary

Leads the daily operations of the Digital Learning Innovations team and the online program management team. Ensures products and services meet the needs of the campus community and align with the mission of the unit. Designs and implements systems to collect data about the unit's success and opportunities. Employs data to inform planning, evaluation, and improvement of systems, services, products, and team members. These goals are achieved by completing or effectively delegating the following responsibilities.

Responsibilities

KEY RESPONSIBILITIES :

1. Lead and supervise Digital Learning Innovations and Online Program Management teams, ensuring balanced workloads and efficient operation

2. Oversee project and ticketing systems to identify and resolve workflow bottlenecks.

3. Coordinate student support services for online learners in alignment with institutional strategic goals

4. Collect and analyze data to assess faculty and program needs and inform of development opportunities.

5. Ensure data-driven alignment of faculty-facing products and services with institutional priorities.

6. Manage the university's relationship with USG eCampus, including enrollments, payments, and support coordination

7. Maintain and enhance KSU Online Campus resources and services, collaborating with internal departments.

8. Supervise and expand the DLI Media Lab, making it accessible to faculty content authors

9. Support and monitor compliance with course review policies and institutional standards, staying abreast of applicable external rules, laws, or mandates.

10. Oversee D2L institutional templates to ensure accuracy and currency.

11. Lead faculty engagement with learning analytics tools coordinate with technical support.

12. Assist with procurement of institutional software in collaboration with leadership

13. Co-lead the Digital Learning Advisory Council with AVP and contribute to strategic planning

14. Produce annual reports on team performance, compliance, and accomplishments for senior leadership

15. Promote KSU Online Campus nationally through professional engagement with national bodies (UPCEA, OLC, ELI), research, and outreach.

16. Manage the unit's websites and social media accounts, if applicable.

17. Foster strong, collaborative relationships with academic and support units across campus while promoting a culture of open communication, transparency, and shared purpose. Support the team in advancing strategic priorities, including sustainable course design, accessibility, artificial intelligence integration, learning analytics, and community building.

Required Qualifications

Educational Requirements

Master's degree from an accredited institution of higher education, preferably in a related field

Required Experience

Eight (8) years or related work experience with some supervisory experience

Preferred Qualifications

Additional Preferred Qualifications

Accessibility professional certifications (i.e., CPACC or WAS)

Quality Matters Applying the Rubric Certification (APPQMR), or equivalent i.e., OSCQR PMP, CPTD, CPT or other recognized professional accreditation related to the field of instructional design

Preferred Educational Qualifications

An advanced degree from an accredited institution of higher education in a related field

Preferred Experience

Experience in the design and development of training for adult learners

Experience using innovative technologies and research-based techniques for technology-enhanced learning

Experience supervising and directing the work of others

Experience implementing adult learning principles, instructional design models, and best practices

Experience training faculty in the areas of academic web accessibility and technology enhanced instruction including the use of learning analytics

Experience testing technology enhanced learning environments for accessibility issues.

Previous work experience in higher education

Experience with technology enhanced teaching and learning knowledge systems, preferably with Desire2Learn Brightspace

Experience designing and developing online courses for higher education

Experience with graphic design and video production

Knowledge, Skills, & Abilities

ABILITIES

Able to collaborate with individuals from a variety of backgrounds

Able to handle multiple tasks or projects at one time meeting assigned deadlines

KNOWLEDGE

Maintains a high degree of knowledge in existing and technology-enhanced new learning models and trends in digital education

Knowledge of and experience using a learning management system and other course management tools (D2L Brightspace, Canvas, Moodle, etc.)

Knowledge of learning theories, backward design, and constructive alignment

Knowledge of tools and techniques for technology-enhanced learning

Knowledge of and experience using common assistive and learning technologies (captioning tools)

Knowledge of and experience using digital media production and graphic design software and equipment (Camtasia, Audacity, Adobe Creative Suite, Articulate, etc.)

Awareness of universal design and other accessibility considerations in online environments

Knowledge of rubrics and processes for evaluating online course design and / or facilitation

SKILLS

Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, technology, organization, communication (verbal and written), time management, project management, and presentation skills

Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite)

Strong attention to detail and follow up skills

Strong customer service skills and phone etiquette

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https : / / www.usg.edu / policymanual / section8 / C224 / #p8.2.18_personnel_conduct .

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https : / / www.usg.edu / policymanual / section6 / C2653 .

Equal Employment Opportunity

Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.

For additional information on this policy, or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, eeo@kennesaw.edu.

Other Information

This is a supervisory position.

This position does not have any financial responsibilities.

This position will not be required to drive.

This role is considered a position of trust.

This position does not require a purchasing card (P-Card).

This position may travel 1% - 24% of the time

Background Check

• Standard Enhanced
• Education

Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening

results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.

All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and / or verification of academic credentials.

https : / / www.usg.edu / hr / assets / hr / hrap_manual / HRAP_Background_Investigation_Employment.pdf