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Program Manager, Benefit Solutions
Program Manager, Benefit SolutionsGenworth • Richmond, VA, United States
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Program Manager, Benefit Solutions

Program Manager, Benefit Solutions

Genworth • Richmond, VA, United States
21 hours ago
Job type
  • Full-time
Job description

At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care-and we bring those experiences with us to work in serving our millions of policyholders each day.

We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism.

Our four values guide our strategy, our decisions, and our interactions :

  • Make it human. We care about the people that make up our customers, colleagues, and communities.
  • Make it about others. We do what's best for our customers and collaborate to drive progress.
  • Make it happen. We work with intention toward a common purpose and forge ways forward together.
  • Make it better. We create fulfilling purpose-driven careers by learning from the world and each other.

POSITION TITLE

Program Manager, Benefit Solutions

POSITION LOCATION

Richmond, VA

Lynchburg, VA

YOUR ROLE

As a member of the Project & Supplier Management Office, you'll play a crucial role in overseeing actuarial initiatives that support our company's ability to analyze, forecast and manage financial risks associated with the products delivered to our policyholders-now and in the future. The projects supported by this role will focus on developing & implementing Benefit Solution Strategies to increase risk resiliency & reduce tail-risk for the riskiest parts of our US Life Insurance (USLI) long-term care line of business. In this role, you will partner with individuals across operations, marketing & technology, which requires a breadth of technical and project management skillsets.

What you will be doing

  • Lead Benefit Solutions Program, a complex, strategic, high-impact program comprised of many multiple projects with significant cross-functional engagement including actuarial, operations, marketing, legal / compliance, reinsurance & IT
  • Assist USLI actuarial & IT leaders with prioritizing initiatives aligned to business strategy and managing tactical coordination of these areas to deliver integrated execution. As needed, participate in functional meetings or lead functional specific prioritization meetings to facilitate this objective.
  • Assist, as needed, with building project business cases and funding requests, to include validating cost and benefit assumptions with stakeholders, resource managers and process owners
  • Assist with supplier engagement, if necessary, to refine business cases, execution of Request for Proposals (RFPs) and enablement of implementation
  • Coordinate effective interface with executive leadership, keeping them informed of critical performance indicators including project status, risks / issues, budget, etc. and ensuring that key decisions are made timely and aligned to program goals and business strategy
  • Responsible for the overall heath and governance of all projects and activities performed under the Benefits Solution Program, whether directly managed or administered by other Project Management resources
  • Manage projects using widely accepted project methodologies; consistently apply project management tools and methods to manage project scope, schedule, cost, risk, quality, communication, resources and suppliers
  • Develop and integrate plans for large cross-functional programs requiring multiple work-streams and sub-plans; assist in developing appropriate program structures for applicable projects
  • What you bring

  • Bachelor's degree or equivalent experience
  • Minimum of 7 years of project management experience
  • Demonstrated success managing large, cross functional projects (>
  • $250K, >

    6 months) that have significant IT build components and process re-engineering

  • Highly proficient and scoping and structuring ambiguous work, effectively mitigating major risks and moving challenging projects forward by finding the team clarity
  • Demonstrated ability to develop strategic relationships and lead customer focused projects across organizational boundaries
  • Demonstrated thought leadership in support of the development of program strategies and execution roadmaps
  • Demonstrated ability to coach less experienced project managers in project management
  • Excellent planning, organizational and execution skills
  • Strong communication oral, written, interpersonal and presentation skills
  • Results oriented, ability to meet and exceed objectives and handle multiple deadlines and priorities
  • Strong analytical and business problem solving skills
  • Proficient in various MS Personal Computing Programs (e.g., Excel, Word, Outlook, PowerPoint, Teams)
  • Nice to have

  • Prior experience with large IT related projects and business transformations
  • PMI (Project Management Institute) CAPM or PMP certification
  • Experience using MS Project and Visio (or similar tools) at intermediate to advance level
  • Familiarity with Life, LTC and Annuity insurance products
  • Previous experience in finance, risk management, operations or actuarial
  • Employee Benefits & Well-Being

    Genworth employees make a difference in people's lives every day. We're committed to making a difference in our employees' lives.

  • Competitive Compensation & Total Rewards Incentives
  • Comprehensive Healthcare Coverage
  • Multiple 401(k) Savings Plan Options
  • Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
  • Generous Paid Time Off - Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
  • Disability, Life, and Long Term Care Insurance
  • Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
  • Wellness support including gym membership reimbursement and Employee Assistance Program resources (work / life support, financial & legal management)
  • Caregiver and Mental Health Support Services
  • ADDITIONAL

  • At this time, Genworth will not sponsor a new applicant for employment authorization for this position
  • No agencies please
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