Fire Alarm Service Superintendent

Impact Fire Services

Established in 2009, Impact Fire Services was the vision of a group of experienced industry professionals that wanted to build a best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing relationships with the leading businesses in our markets. We are a full-service fire protection company, providing installation, maintenance, inspection, monitoring, and retrofit of fire safety systems. Come join a dynamic team of fire protection professionals, many of whom carry NICET and manufacturer certifications in leading brands. Impact Fire has deep experience supporting many industries including retail, healthcare, education and restaurants. Today, we operate over 30+ district offices and employ over 1,100 employees across multiple states throughout the USA. At Impact Fire Services you can learn a trade with multiple career paths in fire and life safety while benefiting from an employee focused company culture that allows you to gain mentorship and training provided by leading experts at one of the fastest growing companies in the industry. Whether you have transferable skills, prior industry experience, or are looking to start your journey, our apprenticeship programs will give you the support and knowledge you need to go further in your career.

At Impact Fire, we are a group of hardworking, dedicated fire protection professionals committed to protecting lives and property from fire. Our cohesive team spirit and customer service-oriented culture are expressed in all that we do. We operate with the belief that every team member plays a critical role in our success. We operate in 30+ district office locations across the United States, supporting industries ranging from retail and healthcare to education and restaurants.

Benefits of joining Impact Fire Services :

• Competitive compensation
• Pay is on a weekly cycle, every Friday
• Career Advancement Opportunities
• Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays
• Company paid short and long-term disability
• Immediately vested in our 401(k) company match
• Exceptional guidance and support from our managers
• Collaborative culture & environment
• Robust training opportunities with company reimbursement upon achieving required licensing
• Apprenticeship programs for fire sprinkler, fire alarm and inspection positions
• Opportunity to work alongside some of the best talent in the fire protection industry

Position is located out of our Austin, Texas office.

Job Summary :

Supervise the operations of the Fire Alarm Division. Supervise the technical and administrative personnel within the Division. Achieve financial and operational goals of the Fire Alarm Division including revenue generation, cost control, and gross margin contribution. Ensure a high level of customer satisfaction for Fire Alarm customers. Ensure the proper training and safe working procedures of Fire Alarm technical staff. This position reports to the General Manager.

Job Responsibilities :

Work with the General Manager and other managers to develop financial and operational goals. Ensure the effective operation of the Fire Alarm Division and the efficiency of Fire Alarm personnel. Establish productivity goals for technical and administrative goals that fit in with the tactical priorities of the division. Achieve the assigned monthly goals for revenue and cost control and correct any budgetary deficiencies. Lead the technical and administrative personnel in providing a high level of customer service. Ensure that the technical personnel are highly trained in our services and products as well as safety. Learn and ensure compliance with all applicable industry codes. Protect the company's assets. Perform any other tasks assigned by the General Manager or Managing Member.

Job Requirements :

Possess any necessary licensing and certification required by National, State and Local codes. Minimum 3-5 years related fire alarm experience. NICET or equivalent training from manufacturers or institutions. Working knowledge of NFPA 72. Experience in reading and interpreting blueprints, diagrams, submittals, specifications, programs schematics and operational / product manuals. Proficiency with using PCs including working knowledge of MS Excel / Word as well as iPhone / iPad apps. Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc. Willingness to travel out of town including overnight lodging. Demonstrate a high level of customer service. Self-starter that can work with little to no supervision. Strong working knowledge of NFPA codes. Successful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions.