Job Description
Job Description
Description :
The Operations Supervisor oversees the daily activities of an operational unit. Maintains
workflow, staffing and scheduling to achieve targeted operational and financial results. Being
an operations supervisor ensures compliance with operational policies and procedures and
resolves routine operational issues. Schedule and manage workers in operations or plant to
ensure efficiency. He or she determines the labor hours needed and quantity of certain items to
be received, stocked, picked, inventoried, cleaned, and / or shipped.
Requirements :
Responsibilities and Duties :
- Ensures that all processes run smoothly and that workers are always kept safe
- Provide managers, peers, and subordinates with information about quality, safety delivery, cost, and morale
- Coaches and develops employees in daily operations. Responsible for the training, coaching, and feedback of hourly associates, and performs regular evaluations of associates through factual data and subjective observations
- Will oversee anywhere from 1 to 25 hourly associates
- Work with strict demands and budgets, so that they can set production schedules
- Monitor activity and make sure that daily quotas are met by keeping workers on task and informed of procedural changes. If production falls behind for any reason, a supervisor can determine the best ways to get back on schedule
- Designs detailed product quality checklists and monitor items as they are constructed
- Every item is scrutinized before it can be packaged and shipped
- A supervisor might perform personal inspections to ensure that orders are compliant, and associates are following strict SWI’s / SLAs process steps
- Monitor metrics and Key Performance Indicator's (KPI's) to assess productivity and cost management
- Moves Inventory by scheduling materials to be moved to and from warehouse, coordinating inventory transfers with related departments
- Maintains inventory and supplies by receiving, storing, and delivering items; securing warehouse; supervising staff
- Maintains inventory by conducting monthly physical counts, reconciling variances, inputting data
- Help with implementation of and continued adherence to Lean manufacturing and 6S initiatives
- Assess and analyze current practices and drive improvements
- Partners and Coordinates with management, peers, and subordinates and other internal departments to resolve issues and concerns
- Lead by example of positive reinforcement and make RK Logistics a World Class company
- Maintains good partnerships with customers by responding to their needs and requirements. Provide company focal point for customer visits
- Communicates with upper management when issues arise
- Other duties and responsibilities as assigned
Abilities :
Experience with process improvement methodologies to improve efficiency and effectivenessUnderstanding of RF scanners and standardized processesKnowledge of picking, receiving, and shipping processes, hands on experience preferredExcellent verbal, interpersonal and written communication skillsExcellent time management skillsA strong sense of urgency and drive to succeedIntegrityDemonstrates ability to interact well with others and follow instructionsFlexibility and ability to adjust to sudden changes in operational goalsAbility to read and write, comprehend basic checklists, forms, or other documentsAbility to follow oral and written directionsMust be able to stand, walk, use hands to handle objects, or reach with hands and arms, climb ladders, kneel, crouchMust be able to lift and move items up to 50 lbs. unassisted while using safe lifting techniquesQualifications and Skills needed :
Knowledge of ERP / MRP / WMS, especially : SAP, Citrix, Oracle, CargowiseMicrosoft Office Excel SpreadsheetsFamiliarity with Agile, Arena, and other PLM systemsProficiency in MS Office SuiteAssociate degree or equivalent in business administration or industrial management / engineering.Basic math & writing skills.Advanced computer skills such as, MRP a plus3-5 yrs. of experience in the logistics field or any other related industryMinimum of 2 years of supervisory experienceKnowledge of handheld RF equipment a plusForklift certification a plus : sit-down & stand-upRK Qualities
Adherence to all RK Safety, Quality, ISO and HR policies and standardsRK Logistics Group will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if RK Logistics Group is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting calcivilrights.ca.gov / fair -chance-act / .