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Sales Account Executive - Intermodal

Sales Account Executive - Intermodal

Knichel LogisticsCranberry Township, PA, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Salary :

Sales Account Executive - Intermodal

Location - US

Job Type : Full-Time

About Us :

Knichel Logistics is a leading provider of intermodal transportation solutions, committed to delivering efficiency, reliability, and exceptional customer service. We specialize in rail-based freight movement by partnering with Class 1 railroads and other key stakeholders to provide seamless intermodal logistics solutions.

Job Summary :

The primary function of the Sales Account Executive position is to generate business revenue while supporting the companys financial and strategic objectives. Primary functions include generating and maintaining a sales pipeline, completing all required activities along with timely documentation where applicable, negotiating deals, building and cultivating relationships and providing excellent service and customer satisfaction. - while joining a team that lives by our core values : Customer Obsessed, Team Focused, Be Valuable, Do the Right Thing.

Key Responsibilities :

The Sales Account Executive has responsibility for generating a book of business while building and cultivating relationships with customers that will lead to sustainable business growth.

  • Frequent contact consisting of daily calls and emails and customer visits to support the Sales Account Executives sales pipeline consisting of leads, prospects, new opportunities and ultimately winning business.
  • Submit pricing and negotiating deals with potential and current customers.
  • Take charge of any customer issues and follow through to the point of resolution.
  • Responsible for creating internal standard operating procedures for their customers and serve as a customer advocate to ensure all appropriate internal departments and personnel understand those procedures and rules of engagement.
  • Work with the appropriate internal departments and personnel to communicate any issues and shipment exceptions to the customer.
  • Will be responsible for effectively communicating to various internal departments and personnel
  • Obtain significant knowledge of the companys services and modes of transportation.

What We Are Looking For :

  • Experience :
  • Preferred : Sales and customer service experience. Experience in a freight brokerage environment and within the third-party logistics (3PL) industry may be beneficial.
  • Skills :
  • Must be able to work in a fast-paced environment to consist of high phone call and email volume
  • Ability to quickly learn and utilize various operating systems and other technologies such as Knichel Logistics operating system and CRM (customer relationship management)
  • Extreme multitasking ability and priority management
  • Attention to detail and confident decision-making skills
  • Strong communication and customer service skills
  • Exudes a tenacious, competitive and committed attitude
  • Enthusiasm and high energy
  • Ability to work with-in and succeed in a team environment
  • Strong ability to persuade, motivate and influence others
  • Conflict resolution skills.
  • Must be proficient in the use and application of information technology to enhance productivity and facilitate operations management. This includes computer-based productivity software (i.e. MS Word and Excel).

    • What We Offer

  • Play a key role in delivering best-in-class service to our customers.
  • A collaborative work environment within our headquarters in Cranberry Township, PA.
  • Competitive compensation and benefits package.

    • Are You Ready?

    If you love intermodal and are passionate about providing best customer service and solutions to our Intermodal customers, wed love to hear from you!

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    Sales Account Executive • Cranberry Township, PA, US