Staff Engineer

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Berkley Technology Services (BTS) is the dynamic technology solution for W. R. Berkley Corporation a Fortune 500 Commercial Lines Insurance Company. With key locations in Urbandale IA and Wilmington DE BTS provides innovative and customer-focused IT solutions to the majority of WRBCs 60 operating units across the globe. BTSs wide reach ensures that ideas and opinions are considered at every level of the organization to guarantee we find the best solutions possible.

Driven by a commitment to collaboration BTS acts as consultants to our customers and Operating Units by providing comprehensive solutions that not only address the challenge at hand but proactively plan for the Whats Next in our industry and beyond.

With a culture centered on innovation and entrepreneurial spirit BTS stands as a community of technology leaders with eyes toward the future -- leaders who truly care about growing not only their team members but themselves and take pride in their employees who shine. BTS offers endless ways to get involved and have the chance to grow your career into a wide range of roles youd never known existed. Come join us as we push forward into the future of industry leading technological solutions.

Be the foundation of Berkley through adaptable solutions resilient environments and an unmatched experience

The Staff Engineer is a senior individual contributor and technical leader responsible for leading deep complex and/or high-risk technical projects. This role supports the organization by providing context and technical direction defining technical specifications developing reusable technical patterns automating manual processes and tasks and delivering robust and scalable solutions. They work closely with architects and other engineers to build target architectures and roadmaps to drive modernization efforts. Staff Engineers work with business and IT leaders and actively demonstrate core leadership skills such as critical thinking judgment active listening analysis problem solving and communication.

Solution Architecture & Modernization

• Establishes and instantiates engineering standards patterns and best practices within the Enterprise Content Management and Middleware teams and across other infrastructure teams.
• Learns and assesses current-state platforms to develop target state architectures and roadmaps for modernization.
• Stays abreast of vendor roadmaps and makes recommendations for including new features into target state architectures and roadmaps.
• Influences buy-in and change through problem breakdown business cases data gathering and analysis and sound judgment.
• Partners with leaders peers centralized and subsidiary groups to create transparency of current state future state challenges expected timelines and risks.
• Collaborates with Enterprise Architecture to align solutions with strategic direction.

Technical Leadership & Mentorship

• Sets technical direction for application engineering teams providing expertise in modern integration automation containerization cloud and DevOps practices.
• Effectively leads the evaluation design and implementation of key projects within the Middleware team and across other infrastructure teams.
• Mentors and coaches other engineers fostering growth in autonomy critical thinking problem solving and technical maturity.
• Leads code reviews architectural discussions and technical assessments.

Operational Excellence

• Identifies and solves difficult and challenging technical problems often beyond the capability of others on the team.
• Performs comprehensive reviews on system changes.
• Ensures reliability performance scalability and security of application platforms.
• Guides and validates proper monitoring and observability of applications and infrastructure.
• Develops and maintains technical and process documentation.

Collaboration & Communication

• Partners with business/application stakeholders to identify and understand problems/opportunities and translate requirements into technical solutions.
• Communicates complex technical concepts to both technical and non-technical audiences.
• Participates in cross-functional initiatives and represents application engineering in enterprise projects.

Continuous Improvement

• Promotes innovation and challenges the status quo.
• Identifies and addresses technical debt process inefficiencies and opportunities for automation.
• Stays current with industry trends emerging technologies and best practices.

• 8 years progressive engineering experience designing/developing/engineering solutions and leading multiple large scale and/or cross-domain initiatives.
• 4 years application development experience using object-oriented design decoupled architecture middleware messaging API development and monitoring tools using and/or different JavaScript libraries and frameworks.
• 3 years experience using authentication certificate keys secure parameters and code scanning tools within applications and application development processes.
• 2 years experience with multiple scripting languages (SQL Python JavaScript PowerShell Bash Go Ruby etc.).
• 2 years experience working on public cloud platforms and architectures (Azure AWS GCP).
• 2 years working with third-party application middleware and/or infrastructure services.
• Ability to thrive and produce results with little or no supervision in a fast-paced entrepreneurial environment.
• Excellent written and oral communication skills with the ability to interact seamlessly at different organizational levels with both technical and business stakeholders across the company.
• Ability to describe complex problems (technical or organizational) concisely accompanied by thoughtfully proposed solutions.
• Strong customer service focus and sense of urgency.
• Ability to quickly adapt and learn modern technologies methods tools and systems.
• Uses advanced techniques approaches and processes to complete and influence work.
• Superior problem solving and analytical skills.
• Ability to create an atmosphere of teamwork and collaboration.
• Ability to look at the big picture and see opportunities for improvement.
• Ability to break opportunities for improvement into bite-sized chunks that can be pursued on a project-by-project basis.

The Employer is an equal opportunity employer