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Assistant Banquet Manager

Assistant Banquet Manager

Four Seasons HotelsSeattle, WA, US
30+ days ago
Job type
  • Full-time
Job description

Assistant Banquet Manager - Full Time

Four Seasons Hotel Seattle is looking for an Assistant Banquet Manager who is enthusiastic about joining a team focused on creating the ultimate service experience. The Assistant Banquet Manager is a member of the operational leadership team providing direction to the award-winning employees who serve our event guests every day. This position reports to the Banquet Manager. U.S. work authorization will be obtained by the hotel for this position.

Four Seasons prides itself on the commitment to the Golden Rule philosophy, and strives to provide the best possible experience for both our guests and employees. Because of our employee-centric approach, Four Seasons has been listed in the FORTUNE Magazine "100 Best Companies to Work For" rankings every year since 1998.

Overlooking Elliott Bay and Puget Sound, our luxurious guestrooms are steps away from Pike Place Market, the Seattle Art Museum, and world-class shopping. In partnership with acclaimed Seattle chef Ethan Stowell, we are proud to showcase simply prepared Northwest food and drink in Goldfinch Tavern, our signature restaurant.

Key Elements of the Job

  • Select, train, evaluate, lead, motivate, coach, and discipline all employees, and supervisors in the Hotel's Banquet Department to ensure that established cultural and core standards are met; daily activities and planning for outlet operation.
  • The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
  • Coordinate set-up requirements for hotel and off-site functions according to the banquet event order, communicate directly with group contacts, Catering Managers, and Conference Services Managers to ensure that all details of the function are carried out, ensure quality and timeliness of all food items, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience.
  • Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.
  • Attend regular operational meetings to ensure effective coordination and cooperation between departments.
  • Observe physical condition of facilities and equipment in the banquet area and make recommendations for corrections and improvements as needed.

Preferred Qualifications and Skills

  • One to two years previous experience as an assistant manager in Banquets or Food & Beverage outlet or Banquet Captain.
  • Working knowledge of the integration of divisional operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures
  • Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting.
  • Ability to operate computer equipment and other food & beverage computer systems, including MICROS, Microsoft Office, and labor management and payroll systems
  • Multiple communication approaches for various event guests and clients
  • Ability to proactively anticipate and prioritize the needs of guests and employees
  • WA State Food Handler's Card & M.A.S.T certification required

    • What to Expect from Your Work Experience...

  • Be part of a cohesive team with a singular focus on creating the best possible guest experience
  • Have the ability to demonstrate your unique personality and service style while achieving the brand standards that make us Four Seasons
  • Be encouraged to demonstrate your professional passion
  • Have career growth opportunities both within Four Seasons Hotel Seattle and worldwide with our company
  • Comprehensive benefit plan
  • Annual salary range of $78k - $80k
  • Get to experience other Four Seasons Hotels and Resorts through the complimentary room nights program
  • Receive a complimentary meal when at work in our employee cafeteria

    • We look forward to receiving your application! Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

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    Banquet Manager • Seattle, WA, US