Customer Service Representative

Customer Service Representative | Healthcare Services

We’re looking for Customer Service Representatives to join a leading healthcare organization in Phoenix, AZ . This is an onsite, offering the chance to grow within a team that makes a real impact supporting patients and healthcare professionals.

What You’ll Do

• Be the first point of contact for patients, medical professionals, and family members.
• Assess customer needs, prioritize inquiries, and route them to the right team or resource.
• Provide clear, accurate information about Patient Services programs and offerings.
• Enroll new customers, manage data entry, and ensure all records are accurate in the CRM.
• Coordinate follow-up services—such as product training or shipping of materials—with physicians, pharmacies, and other partners.
• Collaborate across teams to support excellent patient and customer experiences.
• Take on special projects and process improvements as assigned.

What You Bring

Top performers in this role are strong communicators, adept at aligning diverse stakeholders, and focused on driving measurable delivery outcomes across a complex technical landscape.

📍 Location : Phoenix, AZ-Onsite

💵 Pay : $19 / hour.

If you have an interest in the Customer Service , please apply now!

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Equal Opportunity Employer / Veterans / Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :