Senior IT / ISP Account Manager

Join CellularOne as a Full-Time Senior IT / ISP Account Manager and embark on a thrilling journey! You'll be at the forefront of cutting-edge telecommunications innovation, strategizing with forward-thinking professionals in a high-performance environment. The excitement doesn’t stop there; enjoy the flexibility of working from home while making a significant impact in Farmington or Gallup, NM, or existing Company market. With a competitive salary of $72.5K annually plus commission, your expertise will be rewarded as you solve complex challenges and drive meaningful change in our dynamic industry.

Your adventure with us will be fueled by continuous learning and growth amid a culture that thrives on integrity and safety. You will be provided great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, HSA, Competitive Salary, Paid Time Off, Employee Discounts, Company Paid Holidays, Sick Time, Short & Long Term Disability, Fitness & Wellness Reimbursement, and Performance Bonus. Seize the opportunity to propel your career to new heights with CellularOne, where your problem-solving skills meet the thrill of innovation.

CellularOne : Our Mission

For 30 years, SBi has served the communications needs of underserved rural communities and tribal lands in the southwest. Our cellular division, Cellular One, is a leading regional provider of mobile technology and wireless communications service operating a network of more than 240 cell sites covering 60,000 square miles.

Are you excited about this Senior IT / ISP Account Manager job?

As a Senior IT / ISP Account Manager at CellularOne, you will be the cornerstone of long-lasting relationships with key voice and wireless accounts at SBi. In this pivotal role, you will act as the essential liaison between clients and our internal cross-functional teams, ensuring a seamless transition during onboarding and providing ongoing support. Your proactive communication and regular engagement through weekly, monthly, and quarterly meetings will empower you to meet the evolving needs of our clients. To excel in this role, you will need extensive account management experience in the telecommunications industry, coupled with a strong sense of self-motivation and organizational expertise. We seek a customer-focused, results-driven professional who possesses a deep understanding of industry practices.

Leveraging your skills and sound judgment, you will cultivate personalized client plans and lead senior account reviews, ensuring a consistently high-quality customer experience at CellularOne.

Would you be a great Senior IT / ISP Account Manager?

Success as a Senior IT / ISP Account Manager at CellularOne hinges on a blend of essential skills and technical proficiency. A solid command of the MS Office suite, particularly Excel, Outlook, PowerPoint, and Adobe Acrobat, is crucial for effective data analysis and presentation of information. Your ability to navigate sales and management systems will facilitate streamlined operations and enhance client engagement.

Additionally, strong organizational skills are vital to managing multiple client accounts and ensuring timely communication. A collaborative mindset is essential, as you will work closely with cross-functional teams to deliver exceptional service. Effective communication skills will enable you to proactively address client needs, while a customer-focused approach ensures satisfaction and loyalty.

Overall, your expertise in account management, combined with the ability to adapt and innovate, will make you an invaluable asset to our team.

Knowledge and skills required for the position are :

• Proficiency in using MS Office suite products, specifically Excel, Outlook, PowerPoint and Adobe Acrobat
• Ability to work in sales / management sales / operations systems

Ready to join our team?

If you think this full-time job is a fit for what you are looking for, applying is a snap - just follow the instructions on this page. Good luck!