Account Manager

Job Description Summary

The OCS Account Manager serves as a retain and grow leader of relationships with current employers, and new employers as acquired by the Account Executive team. Annually, the AM is responsible for creating and executing an Account Plan for each hiring entity as assigned and in line with an annual territory plan. The primary interaction with employers involves strategic engagement relevant to employer recruitment activities that include but not limited to : developing and creating recruiting strategies for employers recruiting at the Smith School of Business via advertising job opportunities and making logistical arrangements related to campus recruiting visits via HireSmith, employer events via virtual or in person that may consist of scheduling information sessions, on campus interviews, employer-of-the-day requests and other networking events. Student interaction primarily involves updating HireSmith academic information, approving undergraduate, graduate and alumni resumes, scheduling and editing time availability for interviews, student registration for information sessions, workshops and other employer recruiting events. The Account Manager will also work as a liaison to the greater OCS to assist with employer engagement opportunities to assist in overseeing, managing and coordinator larger employer events. The Account Manager will oversee the coordination with internal and external stakeholders to oversee employer engagement opportunities in OCS, including but not limited to career fairs (virtual and in person), networking events, venue and catering contracts, and budget oversight as well as manage and oversee employer registration approvals, career fair payment processing as well as forward payments to accounts payable and keep accurate records and establish standardized event procedures and train student or event staff into properly executing them. The primary goal is to retain 85% of current accounts and expand those relationships to grow the number of job postings in each account annually. Other duties as assigned, working 4 days in the office for core hours of 8 : 30am-5pm, with flex hours to work evenings and weekends as needed for events with employers and students.

About The Robert H. Smith School of Business : One of 12 schools and colleges located on the University of Maryland, College Park campus, the Robert H. Smith School of Business is a recognized leader in management research and education for the global economy. A comprehensive business school, Smith offers undergraduate, specialty masters, online graduate programs, full-time and part-time MBA, Executive MBA, PhD, and non-degree executive education programs as well as outreach services to the corporate community. The school is consistently ranked among the top business schools by leading business publications such as U.S. News & World Report, Financial Times, Bloomberg BusinessWeek, and The Wall Street Journal.

Physical Demands : Exerting up to 20 pounds of force occasionally and / or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive movements (motions) of the wrists, hands, and / or fingers for typing writing, and operating office equipment. Close visual acuity to perform an activity such as : preparing and analyzing data and figures; writing; viewing a computer terminal; extensive reading.

Minimum Qualifications

Education : Bachelor's degree from an accredited college or university. Experience : Five (5) years of professional program management experience. Other : Additional work experience may be substituted on a year for year basis for up to four (4) years of the required education. Knowledge of business acumen to understand key business drivers, organizational communications, and data. Skill in oral and written communication. Skill in the use of Microsoft Office products. Ability to exercise independent judgment and discretion. Ability to develop and administer new policies and procedures. Ability to interpret and apply policies, procedures, regulations, and laws.

Additional Job Details

Required Application Materials : Please submit resume, cover letter and three professional references.

Best Consideration Date : February 28, 2025

Open Until Filled : Yes

Job Risks

Financial Disclosure Required