Talent.com
Service Assurance Technician- Mansfield
Service Assurance Technician- MansfieldOmni Fiber LLC • Mansfield, OH, US
Service Assurance Technician- Mansfield

Service Assurance Technician- Mansfield

Omni Fiber LLC • Mansfield, OH, US
2 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Service Assurance Technician

Mansfield / Wooster Region

Omni Fiber provides a variety of perks and benefits :

Compensation

  • Competitive Pay
  • 401(k) with Employer Matching Contribution up to 4%
  • Professional Development Reimbursement and Advancement Opportunities.

Time off

  • Company Paid Holidays (8 days)
  • Floating Holidays (3 days)
  • Paid Time Off (15 days)

    • Benefits

  • Medical, Dental, and Vision
  • Life Insurance and Short-Term Disability
  • HSA enrollment option with Employer Contribution
  • Monthly internet and cell phone allowances
  • Mileage reimbursement
  • Paid company training

    • About the position :

    The Service Assurance Technician will be directly involved with engineering residential, business and MDU deployment. You will work closely with construction upon FDH launches to ensure a smooth launch. This position will be responsible for the locating of our fiber optic lines as needed.

    What you will do :

  • Locate fiber optic lines throughout our entire plant.
  • Audit cabinets and NAP's for issues prior to market launches.
  • Survey and engineer enterprise business and MDU projects.
  • Perform quality checks on installation technicians.
  • Fantastic customer service skills and professional attitude
  • Assist with maintaining and updating facility records.
  • Physical ability to work in various environments such as attics, crawl spaces, and adverse weather.
  • Operate company vehicle / equipment safely and professionally.
  • Perform on-call rotation duties after regular business hours.
  • Ability to communicate technical information to non-technical people.

    • Your experience :

  • 2 years of fiber optic experience, fusion splicing preferred.
  • Possess and maintain a valid state driver's license and acceptable driving record.
  • High school diploma
  • Ability to lift and move up to 80 lbs.
  • Weigh less than 285 lbs since this is required for ladder safety.
  • At times work in small, confined spaces or aloft (up to 28 ft.)
  • Be available for overtime, emergency callouts and holiday work.
  • Ability to identify wire and cable colors.
  • Must be able to manage multiple projects at one time and prioritize them.
  • Physical ability to work from a kneeling or standing position for long periods.
  • Ability to read prints and assist with redlines / construction drawings.

    • Your preferred qualifications :

  • Residential / business fiber installation experience
  • Outside plant fiber optic splicing and troubleshooting experience
  • Outside plant cable locating experience
  • Project Management is preferred but not required.
  • Able to use Microsoft suite of applications including word, excel, and power point.
  • Skilled in basic telephony and computer equipment
  • Familiar with PLP / Coyote cases and following best practices for installation.
  • Familiar with aerial drop / cable installation, mechanical terminations, and testing.
  • Moderate network troubleshooting skills
  • Experience with VoIP and customer alarm systems.
  • Fiber optic training certifications
    • Create a job alert for this search

    Service Technician • Mansfield, OH, US