Interconnection Services Account Manager (Associate - Mid)

Interconnection Services Account Manager

Preferred Locations :

• New Albany, OH
• Tulsa, OK
• Corpus Christi, TX

Co-location consideration will be given to candidates possessing desired / preferred qualifications and experience.

Work Designation onsite / in the office every day when not traveling for work

What You'll Do :

Coordinate and facilitate solutions to support emerging strategic initiatives related to process, accounting, ILDSA, tie line, gen IPP interconnections (whether affiliate retail or non-affiliate wholesale served, quality of service, ROW, permits, ordinances / resolutions, taxes, siting, complaints, environmental, regulatory, etc.

Responsible to coordinate Generation IPP requests to interconnect and / or End User load requests to interconnect, and in both cases, manage RTO tariff processes, internally manage both transmission and distribution teams if applicable, and execute various study templates internally and externally coordination of various generation requests, or load studies to the respective entities according to the tariffs.

Serve as the single point of contact for assigned wholesale / transmission / gen IPP interconnections in anticipation of significant regulatory / political / industry changes. Understand electrical units including kW, kWh and kVAR as they relate to billing, capacity, power factor correction etc. Communicate with interconnecting entity on Power Quality and Reliability metrics, engaging company staff and leadership as needed to address issues or questions.

Proactively seek additional revenue and growth opportunities. Evaluate historical delivery point performance and develop actions to address. Coordinate new and modified delivery point or generation energy / capacity requests. Provide necessary information to planners so studies can be completed in a timely and efficient manner for both the transmission and distribution areas, as applicable.

Support all automated solutions to facilitate such requests and align information to their respective assigned region. Support FAC-002 and FAC-001 in assuring we are following our documented processes and storing applicable information in respective document storage systems to aid in future audit support.

As directed by Transmission and Distribution Leadership, contribute in the marketing of new technologies to support growth opportunities.

Educate others on the effective and economical use of electric energy, as well as, industry restructuring and transmission tariffs. Work with Settlements staff to support customer billing inquiries. Collect "needs" feedback throughout the year and share with various internal departments.

Assist Transmission Interconnections in preparing Facility Agreements. Assist the Distribution DER planners where applicable.

What We Seek :

Based on education, experience, interview and internal equity, this opportunity will be filled at either title. For this posting, minimum requirement are stated at the lower grade. Increased expectations are at the higher grade.

Interconnection Services Account Manager (mid-level) (grade 7) : base salary = $86K - $106K

Interconnection Services Account Manager Associate (grade 6) : base salary = $73K - $90K

Education : Bachelor's Degree in Finance, Business, Engineering, Public Policy, Communications, or other related field.

Experience : Experience in Customer Services, Community Relations, Economic & Business Development, or Government Relations preferred but not required.

Note : This position will be filled at the title and salary grade level commensurate with the qualifications and experience of the selected candidate(s) as compared to the minimum education / experience requirements stated above.

Other Requirements :

Utility industry related experience preferred. Will need to participate in and support ILDSA defined processes and assure timely processing of requests on Customer side and Company side. Develop a full understanding of AEP / FERC cost allocation rules and apply consistently across Transmission and if applicable Distribution.

Understand the state regulatory retail processes associated with distribution interconnections of affiliate customers vs the non-affiliate distribution entity differences.

Gain a thorough knowledge of meter technologies, their applications, company contacts and proper billing and accounting of meter assets. Will require some travel to meet with customers on a regular basis to maintain relationships.

What You'll Get :

Base Salary : $73K - $106K

In addition to base salary, AEP offers competitive Total Rewards including : discretionary short- / long-term incentives, 401(k), pension, health insurance, vacation, educational assistance, etc.

Who We Are :

At AEP, we're more than just an energy company - we're a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!

American Electric Power (on-site)

$73K - $106K / Year