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Manager On Duty

Manager On Duty

Middlebury Natural Foods Co-opMiddlebury, VT, US
30+ days ago
Job type
  • Full-time
Job description

Manager On Duty

The Middlebury Natural Foods Co-op is seeking a Manager on duty to support staff and customers in all aspects of smooth and efficient store operations. This essential role combines customer service, leadership, and operational oversight to ensure a safe, welcoming, and well-functioning store environment.

What You'll Do

  • Provide stellar customer service through cashiering, packaging, and store conditioning (inside and outside)
  • Take the lead on store safety and security while on shift
  • Support point-of-sale operations and troubleshoot system issues
  • Respond to and manage shoplifting incidents or disorderly customers
  • Ensure compliance with health codes and sanitation requirements
  • Support staff and maintain a positive customer experience in the absence of managers
  • Communicate effectively with staff, members, and customers to keep operations running smoothly

What We're Looking For

  • Leadership experience : Skilled at taking the lead in a fast-paced retail or community business
  • Evening and weekend availability : Able to regularly work evenings and weekends, including closing shifts
  • Customer service focused : Friendly, supportive, and responsive to shopper and staff needs
  • Strong communicator : Excellent communication and interpersonal skills required
  • Problem-solver : Able to handle difficult situations and deescalate calmly and professionally
  • Dependable & responsible : Reliable with a strong sense of accountability able to take initiative to identify and resolve problems

    • What We Offer

  • Pay : $22.75$24 / hour or higher, depending on experience
  • Schedule : 32 hours / week, with evening and weekend shifts. Sundays, Mondays, Tuesdays, and Thursdays.
  • Benefits : Medical, optional dental and vision insurance; life insurance; 3 weeks paid time off; 401(k); yoga class discount; employee assistance program; 20% staff discount; and more
  • Meaningful work : Support cooperative values, community, and a positive workplace culture

    • Apply now : middlebury.coop / careers

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    Manager On Duty • Middlebury, VT, US