Clerk Intake [1319]

Job Description

Job Description

Position : Clerk Intake [1319]

Program : Amarillo, Texas – Behavioral Health Intake, Screening & Crisis

Salary : $15.66 / hr.

Shift available : Full-time

Essential duties and responsibilities :

• Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language
• Part of a clinic support team that ensures individuals seeking mental health services are welcomed to the clinic and assisted through the process of receiving on-going treatment
• Perform duties in the reception areas of the TPC mental health clinics
• Daily responsibilities will include confirming and updating demographic information, answering phones to route people to the assistance they need, verifying documentation is up-to-date for services to be reported in compliance with contracts and payer sources, scheduling provider appointments for services to be performed in the community and clinic, completing financial assessments for people seeking services and on-going at required intervals and additional data entry duties as needed
• Daily duties will be adjusted based on the needs of the clinic and requirements within TPC grants and contracts
• Ability to adjust daily job duties is essential to successful operations within the clinic
• Be able to adjust to changes in work duties, have reliable attendance and have strong customer service skills
• The majority of each work day will be spent working with people seeking services in the clinic and the providers they receive treatment from
• Proficient in computer skills to support the responsibilities within this position
• Adheres to TPC Business Code of Conduct and reports concern if ethical and / or business standards defined in the code are compromised

Required qualifications to be successful in the job :

Preferred qualifications to be successful in the job :

At TPC, passion and meaningful work are rewarded! We offer employees :