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1872 Consulting is hiring: Audio Visual Analyst in Boston
1872 Consulting is hiring: Audio Visual Analyst in BostonMediabistro • Boston, MA, United States
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1872 Consulting is hiring : Audio Visual Analyst in Boston

1872 Consulting is hiring : Audio Visual Analyst in Boston

Mediabistro • Boston, MA, United States
30+ days ago
Job type
  • Full-time
Job description

This position reports into the IT Manager – Support.

Will be on a team of 3, with one other AV Analyst on the team for the Boston office.

Salary : $75K - $85K

Responsibilities :

  • Maintain and manage the video conferencing infrastructure including hardware, software, and resource allocation.
  • Maintain video conference schedule utilizing EMS Legal room reservation and scheduling software solution.
  • Collaborate with local Information Technology staff on all AV and meeting needs including, but not limited to depositions, hearings, in-house trials, and special events.
  • Coordinate and collaborate with the Conference Services group for all meeting-related requests and requirements.
  • Train on-site Information Technology staff to support video conferencing setups, endpoint configurations, and hardware troubleshooting.
  • Develop and maintain documentation of the audio and video conferencing environment including operational guidelines, processes, procedures, and quality assurance checklists.
  • Monitor internal ticketing queue for related hardware and audio-visual issues and requests.
  • Research new video conferencing technologies for testing and implementation.

Requirements :

  • 3+ years direct experience with Cisco video conferencing systems and audio-visual concepts.
  • Understanding of H323, SIP, and other related protocols.
  • Understanding of IP and ISDN network fundamentals.
  • Experience with video conference systems including bridges, gateways, gatekeepers, MCUs, and endpoints.
  • Experience with Webex for audio and collaboration solutions.
  • Excellent computer skills, including proficiency in using Microsoft Word, Outlook, Excel, and PowerPoint.
  • Nice to Have :

  • Experience with CMS / CMM.
  • Experience with online collaboration products including Webex, MS Teams, and Zoom.
  • Experience with EMS Legal or similar room / resource reservation and scheduling tool.
  • #J-18808-Ljbffr

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