Account Manager - Digital Media (Remote)

Job Opportunity At Sharecare

Sharecare is the leading digital health company that helps people by providing them with a comprehensive and personalized health profile, where they can connect to the information, evidence-based programs, and health professionals they need to live their healthiest, happiest, and most productive life. Our virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. We are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone.

Job Summary

Working in tandem with the Strategic Sales Director in the Lifesciences division, the Account Manager is a critical client facing team member who drives client satisfaction and revenue through seamless delivery of service across multiple platforms and products. By developing a deep understanding of DTC and HCP clients' ROI / CPA, audience goals, marketing strategy, and demographics, the Account Manager helps clients and Sales partners develop, execute, optimize and up-sell digital campaigns across integrated programs.

Essential Functions

The individual that will succeed in this role will have experience driving client engagement, on-boarding new customers and agencies, leading campaign strategy, and ensuring that clients achieve optimal results against their goals by improving KPIs through a variety of mechanisms. Strong time management, organization, presentations skills, cross-group collaboration, and thought leadership skills are all critical.

Qualifications

BA / BS degree from an accredited college / university. Minimum 3-year experience in client service of digital advertising campaigns (pharmaceutical and / or healthcare experience preferred). Ability to make timely decisions in an ambiguous, fast-paced atmosphere using a solution-based mindset. Strong communication skills with the ability to present to team and cross group members complex business subjects in understandable terms. Proficiency using Salesforce, MS Office, MS Power Point, and Excel on a daily basis. Strong analytical skill set and ability to effectively use data for strategy. Infectious passion for teamwork, client service, digital advertising, and reaching business results. Ability to travel to attend client meetings, conferences, seminars, and industry events.