Professional Services Manager

A company is looking for a Professional Services Manager.

Key Responsibilities

Lead a team of Solution Technicians and Solution Engineers to deliver exceptional post-sales services

Oversee the execution of billable project services and assessments, ensuring alignment with customer needs

Collaborate with the PMO to plan, schedule, and bill professional services projects while maintaining SLA commitments

Required Qualifications

3+ years of leadership experience managing technical teams in service delivery or post-sales support

Bachelor's degree in engineering or a related field; advanced degree preferred

5+ years of experience in industrial automation or networking markets

Strong understanding of industrial automation networking principles

Experience in managing project lifecycles, including planning and execution