Store Supervisor

Store Supervisor

Under general supervision and in accordance with established company policies and procedures, the Store Supervisor (SS) participates in the management activities (staffing, productivity, tax prep work, marketing) for one office / kiosk within an assigned district. This position has access to and regularly works with information of a sensitive, highly confidential nature, and regularly deals with diverse matters which require a working knowledge of the business.

Responsibilities include :

• Supervising one or more seasonal hourly staff members at 1 or 2 office location(s) or kiosk(s)
• Communicating with Management on the status of recruiting, interviewing and hiring of seasonal employees for assigned locations when applicable
• Maximizing customer service and increasing sales
• Performing administrative functions
• Developing, reviewing, approving, and monitoring office work schedules and hours worked
• Monitoring associate performance to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems
• Reviewing productivity reports, discount reports, AAG, and other various reports and taking appropriate action where necessary
• Maintaining a comprehensible filing system for filing, acknowledged, rejected and complete tax returns
• Printing client checks each morning and ensuring timely distribution of refund checks
• Following up with all void / hold tax return clients to persuade them to return to the office and file their tax return

Skills you'll bring for success :

Compensation : $22.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.