Customer Care Representative

A company is looking for a Customer Care Representative in Tampa.

Key Responsibilities :

Provide exceptional customer service by answering incoming calls positively and efficiently

Accurately enter orders, manage communications regarding exceptions, and process Return Material Authorizations and Credits

Support the Marketing team by creating marketing materials and maintaining account relationships with key decision-makers

Required Qualifications :

Experience in a customer service role

Experience with data entry and utilizing an ERP system

Retail industry experience is a plus