Senior Personal Banker

Senior Personal Banker

Org Structure : Job Posting Location

Naperville, IL - 700 E Ogden Ave

Category

Retail Banking

Type

Regular Full-Time

Minimum Pay

USD $25.96 / Hr.

Maximum Pay

USD $28.37 / Hr.

# of Openings

Job Description

First American Bank was founded in Chicago, and over the years has expanded throughout Wisconsin and Florida. As the largest privately held bank in Illinois, we now have over 60 locations and assets of $5+ billion. We are a community bank at heart with international expertise, traditional values, and a forward-looking philosophy. Our employees have the experience and vision to meet the needs of savers, borrowers, and businesses in the 21st century. First American Bank can offer employees a level of visibility, career growth, and stability that is difficult to find in many larger corporations.

The Senior Personal Banker position is senior-level role within the Retail Banking department. This non-exempt (hourly) role services the branch, provides professional customer service and serves as a needs-based sales professional who is a subject matter expert regarding First American Bank's retail banking product and service offering. Additionally, they serve as a leader in sales, relationship building, retail lending and compliance.

DUTIES & RESPONSIBILITIES

Sales

Serve as a lead representative for the branch to source, develop, and manage meaningful relationships with new and existing customers. Independently identify customer needs and educate them about the features and benefits of First American Bank personal banking products.

• Proactively contact clients to review and deepen their banking relationship as well as uncover and recommend additional products and services. Responsible for taking Home Equity and other retail loan applications, as well as closing loans, and referring mortgages to internal partners.
• Mentor branch colleagues regarding sales conversations to develop and deepen customer relationships.
• Plan, prepare, and deliver a tailored sales presentation ensuring our products and services are effectively presented to the customer.
• Partner with other areas of the bank to promote : Business Banking, Wealth Management, Treasury Management and Merchant services.
• Participate in outbound calling, local community events, and other related activities to increase market awareness.
• Meet or exceed assigned sales goals.

Service

Risk Management

QUALIFICATIONS

Typically scheduled for a 36 - 40 hour work week with shifts between the hours Monday through Friday 8 : 00 a.m. to 6 : 00 p.m. and Saturday 8 : 00 a.m. to 1 : 00 p.m. Additional hours may be required to participate in phone queues, after hour meetings, and call nights.