Are you a self-starter with a perpetual learner's mindset looking for your next career move as a Revenue Cycle Team Lead? We want to hear from you! We are looking to fill a position with the leading company in the MPHQ portfolio, which is the largest privately held services and solutions company in a 2+ billion-dollar healthcare market segment.
Reporting to the V.P.
of Finance, we are seeking a detail-oriented and financially savvy individual with proficient Excel and technology skills to manage a small team, oversee billing processes, collections, and ensure smooth client onboarding.
This highly visible role is essential in providing exceptional customer service, and a major contributor to the overall financial health of the company.
What we offer you :
- Fun work environment and supportive teammates
- Weekly meetings with your direct manager
- Focus on internal promotions and development –12-year track record
- Excellent insurance plans – health, dental, vision (plus FSA and daycare savings options)
- Generous paid vacation and holiday time
- Summer hours
- On-site fitness center
- And much more!
Qualifications / Competencies :
Strong attention to detail and accuracyProficiency in advanced Excel functions and formulasAbility to leverage technology to improve efficiency, accuracy, and reportingStrong problem-solving skillsExcellent organizational and time management skillsStrong communication and interpersonal skillsExperience with billing software or accounting systems (specify if applicable)Good financial acumen and understanding of financial metricsStrong technology skills and ability to quickly learn new softwareExperience in collections or credit and collections4-7 years of relevant experience in billing, accounts receivable, and / or collectionsProven ability to manage and develop a small teamBS degree in Accounting or Finance or Technology : BS degree from an accredited four-year college or university (Required)Proficiency in Microsoft Office Suite (Required) : This includes :
Excellent Microsoft Excel skills : Proficient in a variety of Excel functions, formulas, and data analysis tools.Experience creating and formatting spreadsheets, charts, vlookups and pivot tables.
Strong Microsoft Word skills : Ability to create, edit, and format professional documents, including reports, budgets, and presentations.Working knowledge of Microsoft PowerPoint : Experience creating clear and visually appealing presentations.Strong problem-solving skills : This includes
Ability to identify, analyze, and solve complex accounting issues.Experience developing and implementing effective solutions that address the root cause of problems and prevent them from recurring.Strong communication and interpersonal skills : This includes :
Clear and concise written communication : Ability to write clear, concise, and professional emails, reports, and other documents.Effective verbal communication : Ability to communicate complex accounting information clearly and professionally to both internal and external audiences, including clients and vendors.Active listening skills : Ability to listen attentively to understand client and vendor needs and concerns.Highly organized : Ability to prioritize tasks, manage multiple deadlines, and maintain accurate and up-to-date records.Proficient in using organizational tools and techniques to ensure efficient workflow.
Dependable : A reliable and self-motivated individual with a strong work ethic.Meets deadlines consistently and can be counted on to complete tasks accurately and efficiently.
Key Responsibilities :
Team Management :
Oversee the daily operations of a small billing and collections teamAssign tasks, provide guidance, and develop team membersMonitor team performance and identify training needsClient Setup :
Gather necessary client information and documentationCreate and maintain accurate client records in the company's systemEstablish communication channels and expectations with new clientsMaintain communication channels and expectations with new and existing clients, including recurring meetings with top clientsBilling :
Generate accurate and timely invoicesProcess payments and reconcile accountsManage billing inquiries and resolve discrepanciesMaintain up-to-date knowledge of billing regulations and proceduresIdentify and implement improvement in the billing processCollections :
Follow up on outstanding paymentsImplement effective collection strategies and proceduresResolve payment disputes and negotiate payment plansData Entry :
Input client and billing data into the company's systemVerify data accuracy and completeness with meticulous attention to detailReporting :
Design and leverage our data analyst and technology to provide meaningful, action orientate and visually appealing reports for the revenue cycleIdentify and report billing and collections trends or issues including recurring slow / no payers and client who are likely nonpayersContribute to financial analysis and reporting as requiredLI-Onsite
