Director of Training & Development

Director of Training & Development

Job Summary :

The Director of Training & Development leads the planning, development, implementation, and continuous improvement of agency-wide training and professional development initiatives for employees, residents, and landlords. This position ensures the delivery of high-quality learning programs that support the Butler Metropolitan Housing Authority's mission, performance standards, and customer service goals. The Director oversees all internal and external training activities, including needs assessments, curriculum development, facilitation, vendor coordination, and evaluation of outcomes. The role also serves as a strategic advisor to the Executive Director and senior leadership team on workforce development, compliance training, and resident education initiatives aligned with federal and local requirements.

Qualifications :

Bachelor's degree in Human Resources, Education, Public Administration, Organizational Development, or a related field; or an equivalent combination of education and experience. Five (5) or more years of progressive experience in employee development, instructional design, or organizational learning. Demonstrated expertise in developing and delivering effective training programs across diverse audiences. Strong project management, communication, and facilitation skills. Proficiency with learning management systems (LMS), Microsoft Office Suite, and virtual training platforms (e.g., Teams, Zoom, Webex).

Preferred Qualifications :

Master's degree in Education, Human Resources, or Organizational Development. Experience in a public housing authority, public agency, or nonprofit organization. Knowledge of HUD regulations, resident services programs, and fair housing requirements. Certification in training or instructional design (e.g., ATD, SHRM-CP / SCP, CPTD, or similar credential).

Licensure of Certification Requirements :

Must possess a valid driver's license and show evidence of personal vehicle insurance with adequate liability protection.

Essential Functions of the Position :

Training Strategy & Program Oversight

• Develop and implement an annual training and development plan that aligns with agency goals, compliance needs, and performance improvement priorities.
• Conduct training needs assessments across departments to identify skill gaps and opportunities for workforce growth.
• Design, implement, and evaluate a comprehensive training calendar for staff, residents, and landlords.
• Manage contracts with external trainers, consultants, and e-learning vendors.
• Establish and maintain a centralized system for tracking training participation and completion.

Staff Development & Capacity Building

Resident & Landlord Education

Program Evaluation & Quality Assurance

General Administration

Knowledge Of :

Adult learning theory and instructional design principles; public administration and HUD program operations; workforce development strategies; resident and landlord engagement best practices; federal and state training compliance standards; virtual learning and LMS technologies; program evaluation and data reporting.

Working Conditions :

Standard office environment with periodic travel to BMHA properties and training locations. Occasional evening or weekend hours required for staff or resident events. Ability to sit for extended periods and use standard office equipment.

This position description in no manner states or implies that these are the only duties and responsibilities to be performed by the position incumbent.

Salary commensurate with experience. BMHA offers an excellent benefit package including medical, dental, vision, life insurance, paid vacation, sick leave, personal time, holidays, and OPERS retirement plan.

Applicants may apply via our website at .

Butler Metro Housing Authority

Attn : Human Resources Director

4110 Hamilton-Middletown Rd

Hamilton, OH 45011-6218

NO PHONE CALLS WILL BE ACCEPTED

BMHA is an Equal Opportunity Employer

If selected, candidates will be required to complete a background check and drug screening.