CRM BA

Requirements :

10+ years of Business Analysis experience, ideally in IT delivery or consulting.

Strong CRM knowledge Dynamics 365 Sales preferred; others (Salesforce, SAP, etc.) accepted.

Ability to work independently and cross-functionally with technical and business teams.

Preferred :

Business Analysis certification (CBAP, PMI-PBA, etc.).

Experience with reporting tools and ERP integration (SAP, Oracle).