Marketing Shift Leader / Manager

Job Description

Job Description

Be a Leader who inspires the Community - Join our Jersey Mike’s family and help us make a difference, one sub at a time!

The Marketing Shift Leader plays a key role in promoting the restaurant’s brand, driving sales through local marketing initiatives, and leading by example during daily operations. This position combines leadership on the floor with fun, creative outreach efforts to attract new guests and retain loyal customers with the opportunity for immediate growth into Assistant Manager and / or General Manager .

Key Responsibilities :

Marketing & Community Engagement

Support and execute local marketing campaigns, fundraisers, and community events.

Create engaging social media posts and promotional content that reflect the brand’s voice and values.

Build relationships with local schools, businesses, and organizations to promote catering and store awareness.

Track marketing results and provide feedback on campaign effectiveness.

Ensure all in-store promotions are current, visible, and well-presented.

Leadership & Operations

Lead by example during shifts, maintaining high standards for customer service, food quality, and cleanliness.

Motivate and coach team members to deliver exceptional guest experiences.

Ensure shift goals are met, including sales targets and operational checklists.

Support the training of new team members in both operations and guest engagement.

Handle cash control, deposits, and opening / closing responsibilities as assigned.

Customer Service & Brand Experience

Model “Above & Beyond” guest service every shift.

Ensure guests leave happy and eager to return.

Encourage team members to interact with guests and share promotions or local marketing initiatives.

Qualifications

Must be at least 18 years old

License and transportation required.

Passion for marketing, social media, and community engagement.

Strong communication and interpersonal skills.

Excellent communication and teamwork skills

Dependable, organized, and self-motivated

Flexible availability, including some evenings or weekends

Ability to multitask and thrive in a fast-paced environment

Benefits

Competitive pay and performance bonuses

Meal discounts

Leadership development and career growth opportunities

Flexible scheduling