Modern Desktop Engineer

If you're looking for a meaningful career, you'll find it here at Webster. Founded in 1935, our focus has always been to put people first doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster's values, these set us apart as a bank and as an employer.

Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!

The Desktop Systems Administrator will design, maintain, and optimize the master desktop image used across our enterprise. This role ensures a secure, efficient, and standardized desktop environment by developing and managing images, automating deployment, integrating essential applications, and configuring security baselines. The ideal candidate has deep expertise in enterprise image management, configuration management, and endpoint security.

Key responsibilities for the role :

• Able to troubleshoot a large variety of technical issues.
• Exceptional customer service skills with a problem-solving attitude.
• Compiles and analyzes metrics and prepares status reports and graphical reporting aids.
• Proactively seek and communicate opportunities for improvement in both the operational and customer satisfaction aspects of the client service function.
• Develop and maintain gold images for Windows desktops.
• Implement security best practices, patches, and compliance requirements.
• Manage integrations with core applications, configuration baselines, and drivers.
• Manage Intune configurations, including, autopilot ESP, deployment profiles, and configuration profiles.
• Maintain clear documentation of processes and configurations.

Key skills / experience qualifications for the role :

The estimated salary range for this position is $100,000.00 to $130,000.00. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.