Customer Service Representative

A company is looking for a Customer Service Representative.

Key Responsibilities

Provide technical and system support to business partners such as funeral homes and medical certifiers

Troubleshoot systems and assist users with technical issues

Assist individuals with certificate orders and provide updates on their status

Required Qualifications

Minimum of one year of call center experience preferred

Associate's degree or higher in a related field preferred

Experience handling confidential end-user information

Ability to work various shifts

Ability to speak both English and Spanish is a plus