Manager, Software Engineering

Optimum

Are you looking to Optimize your life? Start your exciting path to a rewarding career today!

We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.

If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!

We are Optimum!

Job Summary

We are seeking a technically strong and inspirational Manager, Software Engineering to lead development efforts for internal and customer-facing tools. This role is pivotal in driving the success of our One Agent and Lightspeed platforms, which streamline operations and enhance customer experience. Will drive the development and execution of our technology roadmap to create the best tools on the planet for our front-line sales and tech teams,collaborate with cross-functional teams,and ensure the delivery of high-quality products that meet the needs of our customers and business objectives.

Responsibilities

• Lead and mentor a team of engineers across front-end and API development
• Provide hands-on technical guidance and unblock team members
• Oversee development of centralized platforms for agent and customer use
• Collaborate with cross-functional teams to deliver scalable solutions
• Ensure Agile best practices are followed across the team
• Manage both onsite and offshore development teams
• Split responsibilities across One Agent and Lightspeed applications
• Drive multi-scrum technology feasibility,delivery,and quality in partnership with product and design teams
• Effectively and respectfully drive technical team interactions,persuasively influencing architecture,software design,implementation,and incident recovery
• Advise team members on the quality of software designs,code,tests,and documentation
• Proactively build strong relationships with product,design,and business / operations counterparts within and across teams
• Understand and articulate the financial benefits and costs of capabilities,incorporating this information into decision-making
• Thoroughly vet and refine requirements to clearly articulate their intent
• Establish clear cost and time commitments to stakeholders,ensuring they are met with assistance
• Consistently communicate with stakeholders about expectations and proactively share knowledge to elevate others

Qualifications

At Optimum, we're fueled by our four core pillars : Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.

If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.

All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements.

Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and / or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law.

Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.

This position is identified as being performed in / or reporting to company operations in New York State. Salary ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate / range at time of hire for this position in the posted location is $133,661.00-$219,586.00 / year. The rate / range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.