Bilingual Broker Agent Service Specialist - Miami FL, Phoenix AZ, and Minnetonka, MN

Caring. Connecting. Growing Together

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts on the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us.

Positions in this function provide support for our year-round Language Strategy by supporting consumers with specific Language needs through end-to-end call handling or acting as an interpreter based on license status. The team also supports our Group Retiree Consumers in a Sales Support capacity to provide education to Retiree's who are offered custom plan benefits.

This position is full-time (40 hours / week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of (7 : 00am to 10 : 00pm CST). It may be necessary, given the business need, to work occasional / mandatory overtime that could include a Saturday. This is a hybrid role - working a combination of onsite and at home. Two days are required in office per week. Work Locations :

• Phoenix, AZ : 430 North Scottsdale Road, Tempe, AZ 85288
• Minnetonka, MN : 9800 HEALTH CARE LANE, MINNETONKA, 55343
• Miami, FL : 1000 NW 57th Court, Miami, FL, 33126
• De Pere, WI : 2020 Innovation Court, De Pere, WI
• Colorado Springs, CO : 9945 Federal Drive, Colorado Springs, CO
• Englewood, CO : 169 Inverness Drive, Englewood, CO
• Maryland Heights, MO : 13655 Riverport, Maryland Heights, MO
• Roanoke, VA : 3645 Thirlane Road NW, Roanoke, VA
• Dublin, OH : 5900 Parkwood Place, Dublin, OH

If you are located within a commutable distance to any of the above locations, you will enjoy the flexibility of a hybrid-remote position

Primary Responsibilities

Required Qualifications

Soft Skills

Telecommuting Requirements

All telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $20.00 to $35.72 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.