Warranty & Facilities Maintenance Manager

Job Description

Job Description

Salary :

We are seeking a Warranty Manager with strong hands-on experience in carpentry, building systems, and mechanical repairs to oversee post-construction warranty services. This role is ideal for someone who enjoys solving problems in the field, working with tools and trades, and ensuring every completed project continues to perform at the highest standard.

The Warranty Manager will lead warranty response and repair efforts, ensuring all requests are handled efficiently and professionally. This position requires broad knowledge of commercial building systems including HVAC, plumbing, electrical, and finishes as well as the ability to perform light repairs and coordinate more complex work with subcontractors.

Key Responsibilities

• Serve as the primary point of contact for warranty-related inquiries, delivering prompt, professional, and customer-focused service.
• Perform or oversee repair work in carpentry, drywall, door hardware, plumbing, or minor HVAC tasks as needed.
• Manage and track warranty requests through warranty management software, maintaining accurate records.
• Coordinate with subcontractors, project managers, and field teams to ensure timely, high-quality repairs and resolutions.
• Inspect reported issues, diagnose problems, and determine the best path for resolution.
• Communicate clearly with clients regarding progress, timelines, and next steps.
• Analyze warranty trends and provide feedback to improve construction quality and processes.
• Maintain HB Constructions reputation for reliability, craftsmanship, and responsive service.

Qualifications