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Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Shay Brown - State Farm AgentRock Falls, IL, US
30+ days ago
Job type
  • Full-time
  • Part-time
Job description

Job Description

Job Description

About Us :

Our agency has been proudly serving our community since August 2021, but my journey with State Farm began in June 2014, including time spent working at Corporate State Farm. This experience has given me valuable insights into the company and a strong foundation for building a successful agency. Were a dynamic team of 8, with 4 full-time and 4 part-time members, all working together in a fun, relaxed, yet goal-oriented environment. We believe in maintaining a fun and relaxed workplace while staying focused on achieving our goals. Its the perfect balance of hard work and enjoyment, making this a great place to grow and thrive professionally.

Why Join Us?

If youre looking for a supportive and engaging environment where you can make a difference in both your career and the community, our agency is the place for you.

Position Overview :

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities :

  • Establish customer relationships and follow up with customers, as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

  • Simple IRA
  • Hourly pay plus commission / bonus
  • Paid time off (vacation and personal / sick days)
  • Flexible hours
  • Growth potential / Opportunity for advancement within my agency
  • License reimbursement
  • Requirements :

  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Detail oriented
  • Proactive in problem solving
  • Able to learn computer functions
  • Ability to work in a team environment
  • If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

    This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

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    Representative State • Rock Falls, IL, US

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