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Call Center Representative
Call Center RepresentativeVirtualVocations • Houston, Texas, United States
Call Center Representative

Call Center Representative

VirtualVocations • Houston, Texas, United States
30+ days ago
Job type
  • Full-time
Job description

A company is looking for a Call Center Representative to join their high-volume call center team.

Key Responsibilities

Provide accurate information to customers regarding disability claim status

Make outbound calls to gather required information from clients about their cases / hearings

Access various disability processing systems to research and resolve inquiries and issues

Required Qualifications

Two (2) years of high-volume call center experience

Two (2) years of Customer Service / Sales experience preferred

Strong computer knowledge and typing skills of at least 50 WPM

Ability to handle high call volume and deescalate conflict scenarios

Commitment to strong attendance

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Call Center Representative • Houston, Texas, United States

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