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General Manager
General ManagerWC HOLDINGS MANAGEMENT LLC • Houston, TX, US
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General Manager

General Manager

WC HOLDINGS MANAGEMENT LLC • Houston, TX, US
7 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

BENEFITS:

  • Dental, Vision, and Medical Insurance

  • 401(k) Plans

  • Paid Time Off

About the Role

We are seeking a dynamic and experienced General Manager to lead a high-energy, premium dining establishment known for its exceptional guest experiences and commitment to quality. This role requires a balance of strategic business management, operational excellence, and team leadership.

Key Responsibilities

Business Strategist

  • Develop and execute yearly and quarterly operating plans that align with business objectives and market trends.

  • Drive top-line sales through exceptional guest experiences, community engagement, and strategic partnerships.

  • Manage costs effectively by overseeing controllable expenses and implementing systems for financial efficiency.

  • Ensure optimal labor management through accurate forecasting and proactive scheduling.

  • Maintain a well-organized, safe, and visually appealing restaurant environment, both for guests and behind the scenes.

Experience Curator

  • Collaborate with culinary leadership to deliver a high-quality, farm-to-fork menu for everyday dining and special events.

  • Ensure consistency and excellence in ingredient sourcing and recipe execution.

  • Lead the beverage team in curating an outstanding bar program featuring top-tier wine, whiskey, and spirits.

  • Partner with the leadership team to design unique activations and experiences that drive engagement and sales.

  • Create a one-of-a-kind atmosphere through exceptional service and hospitality.

Leadership & Development

  • Develop and mentor managers to take ownership of their responsibilities and uphold operational standards.

  • Oversee management team performance, providing clear expectations, accountability, and support.

  • Lead strategic team meetings, reviewing sales results, operational challenges, and opportunities for improvement.

  • Conduct one-on-one coaching sessions with managers, focusing on performance, professional growth, and leadership development.

  • Foster internal talent growth, ensuring a pipeline of skilled leaders for future brand expansion.

People & Culture

  • Recruit, train, and retain top talent in the hospitality industry.

  • Provide team members with the tools and resources needed to succeed in their roles.

  • Implement best-in-class onboarding and orientation experiences.

  • Cultivate a culture of excellence, teamwork, and inclusivity.

  • Set high standards for performance and provide fair, constructive coaching and feedback.

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General Manager • Houston, TX, US

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