Store Manager

Overview

Victra is the largest Verizon Authorized Retailer in the United States. As a Store Manager, you shape our guest experience by coaching your team to deliver their best to Every Guest, Every Time. Our Store Managers exceed store and personal sales targets with paid training and the tools to embrace and take ownership of the store. You will develop your sales consultants and help them learn what it means to win at Victra. If you thrive in a competitive atmosphere while having fun with your team and love helping others grow to their full potential, Victra is the place for you.

We emphasize Performance, Collaboration, Integrity, Innovation, and Celebration. You will have an elevated level of accountability for all retail store functions and for communicating and implementing the company vision by directing day-to-day activities of the entire store staff. You will drive high-performance results in a fast-paced sales environment, focusing on optimizing customer and employee experience. You will complete training courses and attend weekly sales leadership calls. This is an hourly role.

On a typical day, you will take care of your guests and ensure coworkers have what they need. You will lead by example on the sales floor, coach one-on-one, and motivate the team to reach the next level of performance. You will also be responsible for daily operational tasks and maintaining brand compliance.

Responsibilities

• Driving personal sales by following the EGET sales process
• Leading your team by resolving customer issues and assisting with customer transactions
• Taking directions from District Manager on day-to-day operations
• Setting and sharing daily / weekly / monthly goals with sales teams
• Providing training and mentoring to deliver outstanding customer experience by managing customer flow and store traffic and resolving customer escalations in a timely manner as per company standards
• Identifying selling skill gaps and building / deploying development plans to meet and exceed sales metrics and quota
• Running store operations – analyzing staffing needs, reporting financial and sales data, managing cash, ensuring compliance, and coordinating with Facilities / Network / IT as needed
• Monitoring inventory, restocking shelves, maintaining device security, and keeping the store clean
• Leading store merchandising and planogram compliance per company expectations
• Completing store opening and closing activities
• Collective responsibility for attaining store targets daily / weekly / monthly

Compensation & Benefits

Pay will include a base rate of $23.18 / hour with uncapped earning potential through commission. Benefits include Paid Training, Premium Health / Dental / Vision Insurance, Paid Maternity Leave, 401K Match, Tuition Reimbursement, Verizon employee discounts, Referral Bonus, and Career Advancement Opportunities.

What We Are Looking For

You thrive in a sales environment and enjoy developing and motivating a team to achieve goals. You set high standards and are open to innovative ideas, able to relate to a variety of people, and focused on helping others perform at their best to deliver a world-class experience.

You Will Need To Have

Physical & Training Requirements

Equal Employment Opportunity

We are an equal opportunity employer and celebrate our qualified candidates’ and employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran or military status, or any other status protected by law.

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