Managed Services Tier 2 Engineer

Are you a passionate Managed Services Tier 2 Engineer who has experience providing second level support to end users, handling escalated incidents and service requests, analyzing existing systems, recommending improvements to customer environments / applications, and implementing / supporting systems and cloud technologies? Do you want to be part of a great culture that includes collaboration, professional growth, and lots of fun? If your answer is "yes!", we'd love to hear from you.

Requirements

• Provide second tier support to end users by handling escalated incidents and service requests
• Responsible for handling additional project work as assigned by management
• Analyze existing systems and make proactive recommendations for improvements to customer environments and application landscapes
• May assist in implementing and supporting systems, GPO, VMware, Azure and other cloud technologies, and networking configurations

Qualifications

Benefits

At TierFive, we win when you win. We win because of the people we hire and surround ourselves with — and the people we are fortunate to call clients. When we focus on being more interested than interesting, we build trust. When we build trust, our clients succeed. When our clients succeed, we succeed. Technology empowers our clients to do some truly amazing things. And helping them bring their projects to life, well — it energizes us. It's what gets us out of bed each morning. We come to work knowing we're part of building sensational technology that matters. This passion is what drives us to succeed. It's what we're here to do.

For more information on TierFive, please visit our website at www.tierfive.com

Job Type : Full-time

Pay Frequency :

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