One Team Associate - Cincinnati

One Team Associate

Deloitte Services LP includes internal support areas such as Marketing and Communications, Human Resources / Talent, Information Technology, Facilities Management, and Financial Support Services.

What You'll Do

As part of the office Operations Team, the "One Team Associate" (Associate) provides daily office and facility services to a varied group of professionals in a large corporate office environment. This role requires a customer-centric, proactive, positive, and detail-focused individual who enjoys working in a fast-paced team-oriented support model.

Responsibilities

• Supports office services and related tasks which primarily include processing and delivery of mail / packages; support of visitor / customer reception desks and phones; requests for printing (including production and assembly of firm client documents and other deliverables); ordering and stocking of office supplies; general cleaning (non-janitorial activities); and general support for client records management.
• Serves as a customer interface and quickly assists in addressing or supporting requests which may include facilities issues, housekeeping issues, meeting / workspace needs, office moves, and other office services.
• Ensures physical space is maintained and in good repair by reviewing space and submitting requests for maintenance and general repairs. This includes lighting repairs, carpet cleaning needs, janitorial needs, etc. Follows-up to ensure all requests have been completed and to the satisfaction.
• Ensures working knowledge of department service offerings, office space, key office daily meetings and events, leadership and key groups, local amenities, building, and Deloitte protocols and procedures.
• Fosters and builds positive relationships with team and customers, displays critical thinking skills, and communicates effectively and proactively, as needed.
• Maintains and enforces standard office security procedures and security badging accessibly including performing any related duties (as assigned)
• Cross-trains in other department service areas to provide backup support as needed.
• Perform other tasks and special projects as required or as assigned by the management team.

Qualifications

An Ideal Candidate Will Possess