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Community Outreach Liaison (Business Development)
Community Outreach Liaison (Business Development)Pasadena Villa Outpatient • Colorado Springs, CO, US
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Community Outreach Liaison (Business Development)

Community Outreach Liaison (Business Development)

Pasadena Villa Outpatient • Colorado Springs, CO, US
23 days ago
Job type
  • Full-time
Job description

Position

Community Outreach Liaison (Business Development)

Base pay range : $70,000.00 / yr - $80,000.00 / yr

Additional compensation types : Annual Bonus

Overview

Pasadena Villa Outpatient is a leading provider of mental health treatment services across the region with 24 Outpatient locations across eight states. We are part of the Odyssey Behavioral Healthcare Network offering a continuum of care nationwide. Our team is committed to client-centered care and clinical excellence through our 5-star service, with values : Respect, Accountability, Integrity, Flexibility, Collaboration and Service. We are expanding with Pasadena Villa Outpatient – Colorado in Colorado Springs, CO.

Providing outpatient care Monday through Friday, we offer development opportunities, professional training, and more (details below).

Join our team and be part of a growing nationwide network dedicated to changing lives."

What We Offer

  • Collaborative environment dedicated to clinical excellence
  • Company Supported Continuing Education & Certification
  • Multiple Health Plan Design Options Available
  • 100% Company Paid EAP Emotional Well-Being Support
  • 100% Company Paid Critical Illness (with health enrollment plan)
  • 100% Company Paid Life & ADD
  • 401K with Company Match
  • Company-Sponsored HSA, FSA, & DSA Tax Savings Accounts
  • Generous Team Member Referral Program

Compensation

$70,000 - $80,000 (depending on level and location) + bonus

Position Summary

The Community Outreach Liaison connects clinical partners, clients, and families to appropriate clinical resources. The position serves as a liaison and partner to help educate communities, providers, clients, and families about mental health treatment services. The Community Outreach Liaison supports local admissions acting as a concierge welcoming incoming clients, families, and clinical partners to the facility.

  • Exemplifies our 5 Star Service to clients, team members, referents, and families.
  • Collaborates with local and national leadership team members to identify and cultivate strong community partnerships, elevating the facility's presence in the local market.
  • Targets follow-up meetings with key referral sources to identify and minimize obstacles to growth and retention.
  • Schedules and conducts tours with referral sources, clients, and families.
  • Communicates levels of care to potential clients, families, and referral sources.
  • Guides clients and families toward appropriate treatment options, highlighting benefits of treatment at the Outpatient Center.
  • Obtains necessary information to determine admission viability.
  • Resolves challenges posed by clients and families ambivalent about treatment options, guiding them to the next step.
  • Determines the clinical and financial viability of potential admissions.
  • Articulates the value and fit of facility programming to each potential client's circumstances and needs.
  • Utilizes bonding techniques to establish rapport and enhance customer service.
  • Offers a high level of customer service and communication to referral sources, clients, and families.
  • Partners with admissions decision-makers and stakeholders including client and family members, referral sources, facility administration, clinical leadership, admitting physicians, and utilization review coordinators.
  • Coordinates with the business office and Utilization Review to determine financing options for potential clients.

    • Seniorities and Employment

  • Seniority level : Associate
  • Employment type : Full-time
  • Job function : Business Development
  • Industries : Mental Health Care

    • Referral programs can increase interview chances.

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