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Remote RN Care Manager
Remote RN Care ManagerComplete Home Care Holdings • New York, NY, US
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Remote RN Care Manager

Remote RN Care Manager

Complete Home Care Holdings • New York, NY, US
1 day ago
Job type
  • Full-time
  • Remote
Job description

Job Description

Job Description

Position Title : Care Manager RN

Location : New York (Remote) (Must permanently reside in New York State)

Position Type : Full-Time

Reports To : Care Management Supervisor

KEY DETAILS : Virtual Orientation starts 11 / 17 for 2.5 weeks.

  • Must be able to attend IN PERSON training for 10 days in Bayside Queens after orientation

Position Summary : The Care Manager is responsible for coordinating and managing care services for members of a Managed Long-Term Care Service. This role involves working closely with patients, families, and healthcare providers to ensure that members receive comprehensive, individualized care that meets their long-term care needs. The Care Manager will use a holistic approach to assess, plan, implement, and evaluate care services, ensuring compliance with health plan policies and regulatory requirements.

Key Responsibilities :

  • Conduct comprehensive assessments of members’ health, functional, and psychosocial needs to develop individualized care plans.
  • Review and evaluate NY UAS information for members in the MLTC line of business.
  • Coordinates and manages care services across multiple providers and settings, including home care, community resources, and healthcare facilities.
  • Facilitate communication between members, families, and healthcare providers to ensure continuity of care and address any issues or barriers.
  • Assesses and monitors the condition of the members via monthly calls.
  • Identify clinical issues that require immediate attention to reduce the risk of unnecessary hospitalizations.
  • Develop, implement, and regularly review care plans in collaboration with members, families, and multidisciplinary teams.
  • Monitor and evaluate the effectiveness of care plans, adjusting as needed to meet changing member needs and goals.
  • Timely and thorough documentation in the health record.
  • Participates in weekly Interdisciplinary Care Team Meetings.
  • Provide guidance and support to members and families on navigating the healthcare system and accessing appropriate services. Participates in family conferences, as needed.
  • Ensure care management activities comply with health plan policies, state and federal regulations, and accreditation standards.
  • In collaboration with the Transition of Care Team, facilitates the discharge plan from the hospital or other alternate settings.
  • Coordinates services in collaboration with the utilization management department
  • Track and report on care outcomes, quality metrics, and member satisfaction to identify areas for improvement and implement best practices.
  • Conduct audits and reviews of care plans and services to ensure quality and compliance.
  • Identify and utilize community resources and services to support members' needs and enhance their quality of life.
  • Advocate for members to access necessary services and benefits, including long term care services, medical equipment, and support services.
  • Manage and monitor care budgets and expenditures to ensure cost-effective use of resources.
  • Provide education and support to members and families on disease management, care options, and self-care strategies.
  • Offer training and guidance to other care team members on best practices in care management and coordination.
  • Qualifications :

  • Education : Bachelor’s degree in nursing, master’s degree or advanced certification preferred.
  • Bilingual preferred (ENGLISH and SPANISH) or English and Mandarin / Cantonese
  • Licensure / Certification : Active & in good standing NYS RN license
  • Experience : Minimum of 2 years of experience in case management, care coordination, or a related field, preferably in a managed care or long-term care setting, a plus
  • Strong knowledge of long-term care services, healthcare systems, and regulatory requirements is a plus
  • Excellent interpersonal, communication, and problem-solving skills.
  • Proficiency in care management software, electronic health records (EHR), and other relevant technologies.
  • Ability to work independently and as part of a multidisciplinary team. Work Location :
  • Remote Physical Requirements :
  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to carry, lift, push or pull at least 20lbs
  • Job Type : Full-time

    Benefits :

  • Health insurance
  • Application Question(s) :

  • Do you have an active RN license in New York?
  • What language do you speak other than English?
  • Do you have recent Care Manager experience?
  • Work Location : Remote

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    Rn Care Manager • New York, NY, US

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