Customer Service Specialist

Operations Support Specialist

Support the Operations Team with day-to-day tasks that keep our regions running smoothly.

Assist with process improvement initiatives, driving workflow efficiency through verification and data analysis.

Develop and maintain a strong understanding of our products, services, and operational processes.

Review and process documentation accurately to ensure compliance and quality.

Complete insurance verification to confirm eligibility, coverage, co-insurance, and deductibles.

Collaborate across teams to resolve issues and deliver exceptional service.

Excellent verbal and written communication skills.

Ability to prioritize and manage multiple tasks independently.

Proficiency in Microsoft Office and strong technical aptitude to learn new systems.

Familiarity with Medicare, Medicaid, and commercial health plan guidelines preferred.

Adaptability in a rapidly changing environment-someone proactive, patient, and accountable.

Strong attention to detail and ability to work both independently and as part of a team.

This is a Contract position based out of Jefferson City, MO.

The pay range for this position is $19.00 - $20.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :

• Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off / Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Jefferson City, MO.

This position is anticipated to close on Dec 5, 2025.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.