Talent.com
Client Services Director | REMOTE | Casualty/Workers Compensation Experience required
Client Services Director | REMOTE | Casualty/Workers Compensation Experience requiredSedgwick • New York, NY, US
Client Services Director | REMOTE | Casualty / Workers Compensation Experience required

Client Services Director | REMOTE | Casualty / Workers Compensation Experience required

Sedgwick • New York, NY, US
30+ days ago
Job type
  • Full-time
  • Remote
Job description

Client Services Director | Remote | Casualty / Workers Compensation Experience Required

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world's best brands?

  • Apply your knowledge and experience to provide stewardship to our clients.
  • Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.
  • Leverage Sedgwick's broad, global network of experts to both learn from and to share your insights.
  • Take advantage of a variety of professional development opportunities that help you perform your best work and grow your career.
  • Enjoy flexibility and autonomy in your daily work, your location, and your career path.
  • Access diverse and comprehensive benefits to take care of your mental, physical, financial, and professional needs.

Are you an ideal candidate? To provide support to clients; identifying and educating clients on issues and trends impacting programs.

Primary Purpose Of The Role : We are looking for driven individuals that embody our caring counts model and core values that include empathy, accountability, collaboration, growth, and inclusion.

Essential Responsibilities May Include :

  • Conducts pre-renewal visits reviewing client loss experience and general company performance. Reviews and identifies areas of potential dissatisfaction prior to renewal meetings.
  • Performs client renewal, contract revision, and Client Service Instruction preparation for complex programs.
  • Negotiates changes or improvements to service plan.
  • Facilitates the reduction of process barriers, technology constraints, or resource constraints by directing and influencing the activities of other internal departments such as information technology, operations and business development.
  • Coordinates client invoicing, audits and accounts receivable follow up for assigned clients.
  • Resolves all major customer service issues.
  • Identifies and solicits cross-selling opportunities.
  • Participates in local insurance community through advanced education and affiliation memberships.
  • Supervises and directs personnel assigned to programs requiring multiple Account Representatives.
  • Ensures compliance with all applicable Quality initiatives.
  • Qualifications :

    Education & Licensing Ten (10) years related experience or equivalent combination of education and experience required to include two (2) years account manager experience, or five (5) years adjuster experience including two (2) years in a supervisory capacity.

    Taking Care Of You :

  • Flexible work schedule.
  • Referral incentive program.
  • Career development and promotional growth opportunities.
  • A diverse and comprehensive benefits offering including medical, dental vision, 401K on day one.
  • Work environment requirements for entry-level opportunities include : Physical : Computer keyboarding Auditory / visual : Hearing, vision and talking Mental : Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines.

    Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

    Create a job alert for this search

    Director Compensation • New York, NY, US

    Related jobs
    Associate Director, Access & Reimbursement (ADAR) - NPS - MS - Kentucky / Indiana - Remote

    Associate Director, Access & Reimbursement (ADAR) - NPS - MS - Kentucky / Indiana - Remote

    Novartis Group Companies • East Hanover, NJ, United States
    Remote
    Full-time
    The Associate Director, Access & Reimbursement, NPS (Novartis Patient Support) Cardiovascular, Las Vegas, NV is a remote & field-based role that covers the following, but not limited to : Louisville...Show more
    Last updated: 1 day ago • Promoted
    Client Service Director, Advertiser (MMM)

    Client Service Director, Advertiser (MMM)

    The Trade Desk • New York, NY, United States
    Full-time
    The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world.How? With a media buying platform that helps brands deliver a more insightful and relevan...Show more
    Last updated: 30+ days ago • Promoted
    Client Management Director

    Client Management Director

    OnMed • White Plains, NY, US
    Full-time
    At OnMed our purpose is simple but powerful.Our path to everywhere has already begun, with our innovative CareStation, a small but mighty, Clinic-in-a-Box, bringing #healthcareaccess anywhere with ...Show more
    Last updated: 6 days ago • Promoted
    Senior Director of Client Analytics

    Senior Director of Client Analytics

    VirtualVocations • Newark, New Jersey, United States
    Full-time
    A company is looking for a Senior Director Client Reporting and Analytics.Key Responsibilities Develop and execute the customer reporting strategy aligned with business priorities and market need...Show more
    Last updated: 30+ days ago • Promoted
    Director of Patient Support

    Director of Patient Support

    VirtualVocations • Paterson, New Jersey, United States
    Full-time
    A company is looking for a Director of Patient Support to lead a high-performing team responsible for patient engagement and retention. Key Responsibilities Build and inspire a team of Patient Sup...Show more
    Last updated: 1 day ago • Promoted
    Director of Reimbursement

    Director of Reimbursement

    VirtualVocations • Flushing, New York, United States
    Full-time
    A company is looking for a Director of Reimbursement (Remote).Key Responsibilities Oversee government payor reporting and ensure timely filing of cost reports Manage invoicing and compliance for...Show more
    Last updated: 2 days ago • Promoted
    Client Services Director

    Client Services Director

    World Wide Technology • New York, NY, US
    Full-time
    The Client Services Director should possess the following required skills : .Work & Industry Experience : Candidates should have 15+ years of solution and delivery experience including work within a M...Show more
    Last updated: 30+ days ago • Promoted
    Client Service Director, Advertiser (CPG)

    Client Service Director, Advertiser (CPG)

    The Trade Desk • New York, NY, United States
    Full-time
    The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world.How? With a media buying platform that helps brands deliver a more insightful and relevan...Show more
    Last updated: 30+ days ago • Promoted
    Director, Client Success

    Director, Client Success

    Cognitiv • New York, NY, US
    Full-time
    Are you ready to revolutionize the advertising industry? At Cognitiv, we are not just another AdTech companywe are industry trailblazers redefining media buying with our Deep Learning Advertising P...Show more
    Last updated: 30+ days ago • Promoted
    Client Services Director

    Client Services Director

    Saxon Global • Parsippany, NJ, US
    Full-time
    Qualifications : 10+ years of experience in IT support services, with at least 5 years in a leadership or director-level role managing distributed support operations.Show more
    Last updated: 30+ days ago • Promoted
    Client Services Tech 1

    Client Services Tech 1

    Pace Analytical Services • Englewood, Ohio, United States of America
    Full-time
    Monday through Friday, 8 : 00 AM - 5 : 00 PM.Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward. to innovate and advance all aspects ...Show more
    Last updated: 10 days ago • Promoted
    Director, Content Approval Operations

    Director, Content Approval Operations

    Novartis Group Companies • East Hanover, NJ, United States
    Full-time
    Join Novartis as the Director, Content Approval Operations and have the opportunity to lead strategic direction, resource planning, and functional execution of Content Compliance Operations, Editor...Show more
    Last updated: 7 days ago • Promoted
    Director, Global Client Operations

    Director, Global Client Operations

    IPG Health • New York, NY, United States
    Full-time
    A three-time Network of the Year winner at Cannes Lions Health and winner of an unprecedented twelve Network of the Year titles from the industry's top five creative award shows, IPG Health is one ...Show more
    Last updated: 23 days ago • Promoted
    Director, Client Partner

    Director, Client Partner

    VirtualVocations • Newark, New Jersey, United States
    Full-time
    A company is looking for a Director, Client Partner.Key Responsibilities Lead client management and ensure strategic alignment with client objectives while fostering relationships with stakeholde...Show more
    Last updated: 14 hours ago • Promoted • New!
    Director of Client Services

    Director of Client Services

    AppsFlyer • New York, NY, US
    Full-time
    Director of Client Services - New York.AppsFlyer helps brands make good choices for their business and their customers with its advanced measurement, data analytics, deep linking, engagement, fraud...Show more
    Last updated: 9 days ago • Promoted
    Workers Compensation Claims Director

    Workers Compensation Claims Director

    VirtualVocations • Paterson, New Jersey, United States
    Full-time
    A company is looking for a Major Loss Claims Director.Key Responsibilities Manage a team of 4-8 Major Loss claim adjusters and supervise complex workers compensation claims Ensure compliance wit...Show more
    Last updated: 2 days ago • Promoted
    AD, Market Access Engagement (Hospital Systems) - Remote

    AD, Market Access Engagement (Hospital Systems) - Remote

    Novartis Group Companies • East Hanover, NJ, United States
    Remote
    Full-time
    As Associate Director, Market Access Engagement (Hospital Systems), you will be a key account manager responsible for the execution of the market access strategies within assigned accounts as it re...Show more
    Last updated: 20 days ago • Promoted
    Pennsylvania Licensed Client Manager

    Pennsylvania Licensed Client Manager

    VirtualVocations • Paterson, New Jersey, United States
    Full-time
    A company is looking for a Client Manager.Key Responsibilities Manage and maintain relationships with existing commercial insurance clients Review and analyze insurance policies to ensure approp...Show more
    Last updated: 1 day ago • Promoted