Unit Clerk

Clerical Associate III

Applicants must be permanent in the Clerical Associate Civil Service Title. Adult Protective Service (APS) is mandated by the State of New York to provide social, legal, and protective services to individuals 18 years of age and older, who because of mental or physical impairments are unable to meet their essential needs for food, shelter, clothing, or medical care, secure benefits and entitlements, or protect themselves from physical or mental injury, neglect, maltreatment, or financial exploitation; are in need of protection from actual or threatened harm, neglect, or hazardous coordination; and have no one available who is willing and able to assist them responsibly. APS establishes appropriate safeguards to protect a given individual's resources, safety, or health, and stabilizes the situation. APS ensures that medical and psychiatric services, eviction prevention, financial management, home care, legal services, and as last resort, institutional placements are provided.

APS is recruiting one (1) Clerical Associate III to function as a Unit Clerk, who will:

• Under the general supervision of the Field Supervisor with some latitude for independent judgment, the unit clerk performs moderately difficult and responsible clerical activities for All Units in the Office.
• The unit clerk is directly responsible for stocking and maintaining all necessary units supplies; the general clerical responsibilities of the units such as message taking, case record retrieval, and section supply requisitions, document processing, document, or case updates in the APS case management system.
• Supervising inter and intra city agency mail communication to insure efficient information sharing.
• Performs responsible clerical work in regard to the preparation of client case records for case management processing.
• Perform difficult and responsible clerical operations. Maintaining caseworker rotation in APSNet system and coded forms.
• Clear cases on APSNet databases to determine status of application, current unit assigned to, noting supervisor and caseworker are correctly reflected trouble shoots with staff case action and data input.
• Gather and sort received case information from inter-office, U.S. Mail, and faxed information by unit workers.
• Maintain schedules for the staff in the Units as directed by Field Supervisor for Lunch Hours, field days, etc.
• Prepare unit requisition forms for necessary section supplies.
• Process incoming mail, by receiving/opening/sorting/routing/distributing received materials, to ensure prompt receipt to addressees.
• Respond to telephone inquiries, by referring/transferring caller to appropriate unit/employee/taking messages as necessary/providing information where appropriate, to service persons calling the agency/reduce necessity for in-person visit by caller.

Salary Range: $42,288 - $48,631

Work Location: 400 8th Ave New York 6th Fl, NY 10001

Hours/Schedule: 9:00am-17:00pm (Flexible)

Clerical Associate - 10251

Minimum Qualifications

Qualification Requirements A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience. Skills Requirement Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

55a Program This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/.

Residency Requirement New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.