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Join Soleil Tans as the Director of Operations

Soleil Tans is a leader and innovator in the sun spa industry. Our mission is simple : to ensure that time spent in our spa is the best part of our guests' day. We do this by delivering exceptional customer service, guiding guests to the right service or membership, and maintaining our spas and equipment in pristine condition.

The Director of Operations is pivotal in maintaining consistent operations, ensuring high-quality customer service, optimizing sales performance, and managing staff across our four current locations. This role encompasses strategic planning, team leadership, financial management, and adherence to health and safety regulations. The ideal candidate will possess a strong background in retail or service management, exceptional communication skills, and a passion for delivering exceptional customer experiences.

Operational Management

• Oversee daily operations at all four locations to ensure efficiency and effectiveness.
• Implement and improve standard operating procedures (SOPs) to maintain consistency.
• Ensure all equipment and facilities are well-maintained and in optimal condition.
• Implement process improvements and corrective actions to enhance operational efficiency.

Staff Management

Customer Service

Financial Management

Sales and Marketing

Compliance and Safety

Inventory Management

Objectives

Required Qualifications

Working Conditions

Compensation